BOI in app notification ,I need newer than Android 10

Yes I got the same, running Android 14 as well. I assume they are just making it a push all notification, easier for them and I suppose covers themselves.

What's being omitted in the posts above is that BoI are sending a notification to all Android users who have their mobile app installed which suggests that the app will no longer work from March 31st because your device is not running Android 11 or higher. You get the same message, regardless of which version of Android is installed on your device.

Well I suppose if it works now is no guarantee that it will work later. You can check your Android version in Settings/About Phone.

Mine is Huawei P30 Lite so that doesn't help me - it's "EMUI 12". Which is likely Android 10. Which may mean it's not going to work for me. Bother. I should probably root it and update it eventually (assuming that's even possible), solely from a security point of view, but I ain't doing it in 11 days for BOI to work. It's a 2.5 year old phone ffs.

One option is to use an Android tablet or iPad. Or to get a PSK device from BOI and use it on a laptop. The problem with that route is that BOI rigged the app so that if your first added security device is the phone, then you can't add a PSK afterwards. You have to do the PSK before ever installing the app. Which means if you order a PSK, the app is disabled straight away while you wait 10 days for your PSK. Which is convenient.

I checked my phone and found out its Android 10 so i might be screwed now.

My Huawei is running 8.2 and it says it is up to date. The phone runs fine and I've no intention of changing it. But am I now expected to change it just because of the BOI app? I frequently need to verify online payments using the app. Can you verify if you use the BOI website?

I agree with an above post regarding how they must view their customers, giving less than a fortnight notice. But it doesn't surprise me either.

They only decided to do this two weeks out?

That's a point actually. My brother rooted his phone with Lineage but he says BOI is working ok. At the moment. I looked at various tutorials to root a P30 and install TWRP and I lost the will to live 🙂

I have the ability to log in on my PC right now and I spend 8 hours a day in front of the thing anyway. If that could continue, that would do for the moment but without the app to confirm the log in, I'd have to get a PSK. Which is just so annoying. It's all just fine until you need to pay for something with a CC and then you're stuffed.

Yes ,I got it.(it is 9)Can I still check my account on the website?

Not sure what I use the app for since they stopped the mobile top up facility.

I wonder what would be the cheapest phone you could get to satisfy the new Android version requirement.

I think I saw one for 180 at the vodafone shop...

thanks for the tip

I have a Moto G phone that works fine. 3 years old but in Android 10. So may have to change once BOI app stops working.

Also have a new Lenovo tablet with Android 13 but am unable to download BOI app from Google Play store, states it is not compatible.

How clever is that.

I wouldn't think it's wise to be using such on out of date operating system for banking. There likely hasn't been a security update in at least 6 years.

That is a good point.

Given that Virgin just emailed me and said they're putting prices up, I've figured I can drop Virgin (now 70 quid/month just for BB? Yeah right), buy a new phone and whatever add ons for 5G, using my phone as a hotspot (it's just me) and still be a good bit better off.

Now... about that Xiaomi Redmi Note 12... 😋

Just seen this elsewhere if your phone wont update.

Hi there, thanks for getting in touch. If your device is running on one of these older operating systems, and you do not update the device by 31 March, the existing version of the BoI app that you use today will not be supported should you have an issue. If you are unable to update your device we can order you a PSK. A Physical Security Key (PSK), a device unique to you which generates a code to enter into 365 online when prompted.

Just rang my local branch and ordered a psk device and will have it within 1 week

For my purposes I get reasonable bandwidth on 4G (until the school next door lets out and then it goes to hell as every kid checks their Tiktok or what have you). I suppose 5G would be faster assuming your mast supports it. If you're happy with 4G then a 5G phone might not be worth it for you.

Call centre might do it as they will ask security questions as normal so have your details to hand.

When they order you the device they remove your phone off the plan so phone cannot do things like before just to warn you.

Thanks for sharing that info.

If the PSK becomes your security device, how you do authorise online purchases using your BoI credit card - does your phone continue to fulfull that function or do you get a code on the browser window to enter into the PSK device?

NOTE TO ALL WHO ORDER THE NEW DEVICE WILL ALSO BE LOCKED OUT OF ACCOUNT UNTIL DEVICE IS SETUP.

I found that after on my desktop when i went to log in they asked had i received my PSK and had to say no.

Can you not download an upgrade so that the app works ?

That's what I was hoping to do as in a similar situation with Huaweii Honor Lite .