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National Broadband Ireland : implementation and progress

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Comments

  • Registered Users, Registered Users 2 Posts: 5,559 ✭✭✭Clo-Clo


    Mine was installed and activated at the same time. I was going with Vodafone so they had router and the whole lot. Had it activated and I just had to plug in my mesh network and off I went, immediately from 50mb to 250-300mb times faster network, mesh is now the restriction. If I log direct into the router I have 500mb



  • Registered Users, Registered Users 2 Posts: 9,050 ✭✭✭shmeee


    I'm with Eir, KN guy said he called it in but something to do "with first house in the area" that it needs a bit of work to link it all up and and NBI to activate it. Again, I'm not too worried. Off on holidays for a week so surely be active when back.

    What mesh system did you go with? I will need one also to cover area of the house, circa 4,000 square foot. The office spaces have cat 5 but living areas don't.



  • Registered Users, Registered Users 2 Posts: 5,559 ✭✭✭Clo-Clo


    I put in UniFi, messed around with cheaper units for years in 3500sqft bungalow and this is finally providing the coverage and uptime I need, wasted probably thousand buying Linksys, alls sorts of tp-link etc



  • Registered Users, Registered Users 2 Posts: 606 ✭✭✭NeoRox


    Hi all,

    Finally eircode went live for pre-order on Friday so ordered 2gb with Blacknight. The cable will be coming across the road from a pole, can anybody tell me what is the legal required height for cables over roads. I guessing I need to install a mast on the house for to receive the cable from across the road, the phone cable used to be on chimney but that's long gone now. Also will NBI put the box where you want it in the house if you prepare conduit and provide the ability to pull through the cable or do they insist on just drilling a hold through the wall and that's that?



  • Registered Users, Registered Users 2 Posts: 840 ✭✭✭boardtc


    Mine was installed this week. testing the speed with my laptop connected directly to the router and wifi off depending on the speed test, fast shows 1.1Gbps, ookla shows 939 Mbps. But connecting via my cat6 ethernet points it drops to 309. Is this discrepancy standard?



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  • Registered Users, Registered Users 2 Posts: 7,133 ✭✭✭The Continental Op


    Thats a bit of an odd speed unless you are loosing it over another device like a switch but if you loose one pair of conductors (one wire not connected or cut) then your Cat6 cable will drop to 100Mbps. If you bought your Cat6 cable on Amazon or similar then it might not be Cat6. Copper Covered Aluminum cable is often sold on Amazon and it doesn't come up to any of the cable standards. It does work OK but it can cause enough issues to avoid it.

    First things I'd do is check for packet loss - use the Ping command to device on the internet or router and check packet loss. Check all your cabling. See if you can identify the cable you have. Check obvious stuff like DHCP and other TCP/IP network settings just incase you have done something daft - I've been there ;-(

    Edit> Other obvious possible causes are bad connectors and poor terminations which might test out OK with a simple tester but not work the same with a network signal.

    Wake me up when it's all over.



  • Registered Users, Registered Users 2 Posts: 946 ✭✭✭daraghwal


    Has anyone had issues with disconnects on NBI? I have an issue since install where the connection could be fine for days then have up to 30 disconnects in the one day, at least one every few hours, then back to normal again. Router replaced, reset, ethernet cable replaced several times, KNCircet came out the check the fibre line (perfect), ONT reset etc., changed providers over it and still the issue persisted. Today I noticed it dropping a few times again so set up a camera recording the ONT to see if it's an NBI issue - it is! The PON light goes out for a couple of seconds (no alarm light like you would see with a fibre issue) and then turns on again. This corresponds in the Fritz Box with an "internet connection cleared", "Timeout during PPP Negotiation" and sometimes but not always a "PPPoE Error: Timeout". Anyone come across this issue or know the reason for it? I presume it's the ONT or something in the Exchange? When the dropouts aren't happening we have a ping of 4ms, Download 550 and Upload 55 so no issues with the fibre I would think.



  • Registered Users, Registered Users 2 Posts: 840 ✭✭✭boardtc


    I have a patch panel and the house is cat6 wired in 2015 for many ethernet points all over the place, they all have been terminated but only a smallish percentage are in use on the patch panel. There is no cabling to check. Are you saying I should be getting the full 939 at my end points rather than 300?



  • Registered Users, Registered Users 2 Posts: 1,169 ✭✭✭heavydawson


    You should almost always be getting the highest speeds via direct cable connection. Are you absolutely sure the connection is using the LAN and not going over Wifi (while plugged into ethernet)



  • Registered Users, Registered Users 2 Posts: 7,133 ✭✭✭The Continental Op


    On wired Ethernet you should get the full GB speed not 300Mbps.

    100Mbps would be easy to diagnose at that means one of the pairs is damaged (GB uses 4 pairs 100Mbps uses 2 pairs)

    Bad connection somewhere so plenty of things to check. First try a different point on the patch panel and see what that gives. @heavydawson's post is very valid as its possible that you are still connected on WiFi when plugged into ethernet.

    Wake me up when it's all over.



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  • Registered Users, Registered Users 2 Posts: 840 ✭✭✭boardtc




  • Registered Users, Registered Users 2 Posts: 1,122 ✭✭✭dam099


    100Mbps only actually uses 2 of the 4 pairs in an ethernet cable. Often a wiring fault doesn't result in no signal but rather the equipment will negotiate a 100Mbps link instead of 1Gbps if it has enough pairs to operate.

    When you don't get full speed on 1Gbps ethernet its more common to see it be around the 100Mbps mark rather than the 300Mbps you are seeing.



  • Registered Users, Registered Users 2 Posts: 7,133 ✭✭✭The Continental Op


    I'm saying there is a common reason for a drop to 100Mbps that is easily explained. Your drop to 300Mbps doesn't have an obvious explanation.

    Wake me up when it's all over.



  • Technology & Internet Moderators Posts: 28,820 Mod ✭✭✭✭oscarBravo


    I have a patch panel and the house is cat6 wired in 2015 for many ethernet points all over the place, they all have been terminated but only a smallish percentage are in use on the patch panel. There is no cabling to check.

    Punched-down cat6 - whether on patch panels or on the keystone jacks in the wall outlets - are one of the most common causes of problems in networks. If you're seeing oddball behaviour like you are, the first thing I'd be looking at is re-terminating the cables (or even just punching down the existing terminations again, surprising how often that works).

    Alternatively, you could live with it. There's not many things you can't do at 300Mb/s.



  • Registered Users Posts: 239 ✭✭sandyxxx


    Our install was completed today.

    A mammoth task. over 20 poles along a shared laneway,multiple landowners each requiring signed way-leaves.

    SKY were reluctant to support the connection and only agreed when I turned the screw on them.

    delighted now with my 555mbs speed!



  • Registered Users, Registered Users 2 Posts: 1,169 ✭✭✭heavydawson


    Congrats! Do you mind me asking what your package speed is? 500mbps or 1gbps?



  • Registered Users, Registered Users 2 Posts: 9,050 ✭✭✭shmeee


    Finally have Eir Fibre active, 12 days after install and after order date of 1st December.

    Eir 1gb, hitting just shy wired in to router and 600mbps over 5ghz WiFi. In rooms a bit away it's 200/300mbps. House is quiet large, 4,000sqft so going to pick up a handy Deco mesh 3 pack for now and then start working on wiring in AP's down the line. Solid concrete walls and floors so a bit of work involved which won't be completed overnight. And want to plan it probably to future proof the house.



  • Registered Users Posts: 239 ✭✭sandyxxx




  • Registered Users, Registered Users 2 Posts: 699 ✭✭✭jmorrisey


    Hey folks can I ask a general question here..our house has been allocated an estimated connection date of October-December 2024. I was just wondering if those connection estimates have proved accurate for those who have been connected so far? Have there been huge delays for some or even connections being available ahead of time?


    Thanks



  • Registered Users, Registered Users 2 Posts: 1,169 ✭✭✭heavydawson


    Initially the estimates were all over the place, but recent comments have suggested that they're even conservative, and you might see connection even slightly ahead of the estimated dates.



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  • Registered Users, Registered Users 2 Posts: 699 ✭✭✭jmorrisey


    That's great news...thanks the reply



  • Registered Users, Registered Users 2 Posts: 733 ✭✭✭Dero


    My address just became available for pre-order today, so now I'm off to choose an ISP. I'm not price-sensitive (within reason), but I do intend to use my own router, so I need someone who allows/supports that, as well as a static IPv4 address (not CGNAT).

    IPv6 and phone service is nice to have, but not essential.

    I have it narrowed down to Digiweb or Blacknight currently. Does anyone have experience of either on NBI fibre?



  • Registered Users Posts: 226 ✭✭baz9375


    Used Digiweb for first year on NBI - great service and customer care. Switched to Arden as they offered better deal with fixed IP address included.

    Would recommend Digiweb or Arden - both offer IPv4, static IP address and both supply decent Fritzbox routers.



  • Registered Users, Registered Users 2 Posts: 1,169 ✭✭✭heavydawson


    Have been using Digiweb for years (pre and post-NBI deploy). A little pricey but excellent support and rock-solid connectivity.



  • Registered Users, Registered Users 2 Posts: 34,118 ✭✭✭✭listermint


    What's pricey these days for fibre ? ( I've no idea I'm not connected yet)



  • Registered Users, Registered Users 2 Posts: 1,169 ✭✭✭heavydawson


    Ah they're mostly all the same after the first 12-24 months, but the on-boarding deals are better elsewhere I found. There's usually maybe €5-10 in it, but if you were going to get a TV+Broadband(+Mobile) package, you'd save a few more bucks.



  • Registered Users, Registered Users 2 Posts: 733 ✭✭✭Dero


    It's moot for me anyway as pretty much everything comes in less than my current Imagine + Three combo.



  • Registered Users, Registered Users 2 Posts: 2,245 ✭✭✭Glaceon


    Digiweb also have the benefit of not doing CPI-based price increases every year.



  • Registered Users, Registered Users 2 Posts: 34,118 ✭✭✭✭listermint


    Had the same up till today. Imagine for starlink



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  • Registered Users, Registered Users 2 Posts: 370 ✭✭Zith


    NBI map has some updates today. My area has gone to network build in progress.



  • Registered Users, Registered Users 2 Posts: 2,074 ✭✭✭ItHurtsWhenIP


    Just checked mine and I am the same … "Build in progress" … but the dates have slipped by 6 months … I'm now scheduled for July 2025-December 2025.

    Hollyford DA



  • Registered Users, Registered Users 2 Posts: 5,342 ✭✭✭Ardent


    I have an NBI installer coming out to me this week. A few questions for those who have been down this road -

    • Will they work with you to use ducting, if it exists, to being the service to the house?
    • If so, I don't have a pull cable for one of the ducts (5m in length) - do they arrive with push rods, etc?
    • I would prefer to place the router in a central spot in the house, which would require running the cable through the attic and through a tight spot that would probably require two people working in tandem. Will they help with this?
    • What's the diameter of the fibre optic cable?

    Thanks for your answers.



  • Registered Users, Registered Users 2 Posts: 1,169 ✭✭✭heavydawson


    • Yes, they'll use existing ducting (They did for mine)
    • Yes, they have access to push rods (They used them for mine)
    • I had the same problem. I worked with the installer. He ran the fibre cable up into the small attic area, and I ran the cable myself in the attic area down into a plant room. Some installers are ok to go in the attic themselves, but I didn't want the installer to feel like he had to.
    • Don't know the exact cable diameter, but the hole they drill into the house (if needed) is 10mm, so cable is less than that:
      https://nbi.ie/wp-content/uploads/2021/03/Cable-Information-Sheet.pdf



  • Registered Users, Registered Users 2 Posts: 263 ✭✭ruffmut


    My area went into preorder last week and I have preordered with my existing supplier. How long does it typically take to go from pre order to installation.



  • Registered Users, Registered Users 2 Posts: 5,342 ✭✭✭Ardent




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  • Registered Users, Registered Users 2 Posts: 19,689 ✭✭✭✭Muahahaha


    So 1 year in to my NBI connection with Vodafone Im soon out of contract and want to switch to Sky, which Bonkers said I could as did the Sky website when entering in my Eircode. But got off the phone to Sky just now who said they cannot connect it because NBI were supposed to do something to do with registration numbers but they never did, hence Sky cant connect. He said hes been working there 3 years and has come across this problem a fair bit.

    Any ideas whats the story here? Sky are normally competitive enough but now seems like I cant get them over something the NBI didnt do or complete. Is there any recourse here into getting them to add Sky to my area or is it just tough luck? Seems very frustrating as Im not willing to pay Vodafone €60 a month and they wont give me anything less than that, have tried over two phone calls.



  • Technology & Internet Moderators Posts: 28,820 Mod ✭✭✭✭oscarBravo


    Sounds like Sky making excuses rather than anything NBI have done wrong. Have you tried anyone else?



  • Registered Users, Registered Users 2 Posts: 420 ✭✭fman


    There was a long running issue here flagged by others. The long story short version was it's impossible to switch an NBI connection to sky from another provider.

    Obviously with the comment here it's still unresolved by sky. They can set people up on NBI initially but not switch anyone in.



  • Registered Users, Registered Users 2 Posts: 1,122 ✭✭✭dam099


    From above Sky seem to be blaming NBI but as other providers can accept incoming switches does seem to more likely its a Sky issue.



  • Registered Users, Registered Users 2 Posts: 9,050 ✭✭✭shmeee


    My installer got the cable into my attic and down into centre of house to where I wanted it. He had no problem doing it. He left plenty of slack also on the cable if I need to move it in the future. He was on site for maybe 3 hours and wasn't rushing or taking shortcuts by any means. He had a pain of a job to be fair and it was bucketing rain while running the cable overhead from up on the main road through the field and then onto the house.

    Some difference on 1gb fibre now compared to Three Mobile broadband, zero drops during the work day running Citrix. And streaming TV is flawless!



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  • Registered Users, Registered Users 2 Posts: 19,689 ✭✭✭✭Muahahaha


    Thanks. I wonder what is preventing them doing so, especially given the infrastructure was paid for by the NBI and all it means for them is to post out a new modem for the customer to install. Seems bizarre they would do themselves out of new customers on some minor technicality that other broadband providers have over come

    not yet, will give other companies a ring around tomorrow when I get time. iirc NBI told me at the time of installation that Id 3 companies available to me- Vodafone, Sky & Digiweb. Given Sky is now no go that leaves Digiweb who are more expensive (€550 a year) than Sky at €420. I might just end up going back to my 4G mobile BB for €140 a year from 48, I did okay on it before as the mast is close enough to my home.



  • Technology & Internet Moderators Posts: 28,820 Mod ✭✭✭✭oscarBravo


    It's also possible that more providers can offer you service now. Stick your eircode in nbi.ie, hit "order now" and see who comes up.



  • Registered Users, Registered Users 2 Posts: 7,133 ✭✭✭The Continental Op


    Got the usual NBI update email today. Can't remember what the last one said but they are now saying 2026 when iirc it was 2025 on the previous update. We've had that area surveyed nearly a year back and its still another 2 years.

    Probably won't even bother now as Starlink has worked out well and I could easily end up to lazy to change.

    Wake me up when it's all over.



  • Registered Users, Registered Users 2 Posts: 2,074 ✭✭✭ItHurtsWhenIP


    Yeah, I got the email today too and as I mentioned a couple of days ago (above), my install had slipped by 6 months (Jul-Dec 2025).

    If I didn't have Starlink, I'd be seriously pissed off.



  • Registered Users, Registered Users 2 Posts: 69,612 ✭✭✭✭L1011


    Got a special "island update" from them, giving July - September 2025

    Original date was November 2022-January 2023 and then was pushed to the full years of 2025/6 only a few weeks before November 2022. Not one bit of surveying done so I don't trust this date band either



  • Registered Users, Registered Users 2 Posts: 34,118 ✭✭✭✭listermint


    Mines in network build and they're out putting up cables along our road.

    Jul 25 -26 starlinks grand. It's not fibre though it'll be gone the second the road is live.



  • Registered Users, Registered Users 2 Posts: 7,133 ✭✭✭The Continental Op


    Interestingly despite the current years in the future date I noticed on the County Councils planning permission map (looking as at war over PP's atm) that there are several Finalised permissions for a "Section 254 Licence for the erection or new overground fibre optic cables on existing timber poles" in our area. Applicant name is National Broadband Ireland.

    Wake me up when it's all over.



  • Registered Users, Registered Users 2 Posts: 9,050 ✭✭✭shmeee


    We had a power failure for a number of hours on Saturday and since then my 1GB Eir Fibre connection will drop randomly on WiFi and LAN. Would the power failure have damaged anything, ONT, Router etc? I've done troubleshooting the last 24 hours and various resets and still issue persists even when wired into router.

    All lights apart from power light will go off on Eir router and Data light goes off on ONT.

    I've contacted Eir and they're sending out a replacement router.

    Post edited by shmeee on


  • Registered Users, Registered Users 2 Posts: 123 ✭✭BeerFarts


    Definitely sounds like the router alright. Quick question - do you get the full speed 1Gb/100Mb on Eir NBI?



  • Registered Users, Registered Users 2 Posts: 9,050 ✭✭✭shmeee


    I got 900mbps download and the 100mbps upload when wired connection, work stations are wired in. Other connections then are 2.4GHZ mainly due to house size and range from 200mbps to 350mbps. The 1GB connection was €5 more a month so just went for it.



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