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Amazon

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  • Registered Users Posts: 10,709 ✭✭✭✭Jim_Hodge


    That's true. The tracking usually states An Post.



  • Registered Users Posts: 741 ✭✭✭cap.in.hand.




  • Registered Users Posts: 7,150 ✭✭✭witnessmenow


    My daughter has an electric toothbrush we got off Amazon a few months ago and it's faulty (won't hold a charge), got onto Amazon and they want it returned. I explained I couldn't use an post because it contains a battery, but cs rep insisted it would have to be returned and they'd cover any costs.

    So do people have suggestions how I can return this £20 toothbrush with a battery to Amazon UK? Apparently no expense will be spared to get this faulty toothbrush to Amazon



  • Registered Users Posts: 3,436 ✭✭✭VG31


    I've used UPS Standard a few times for Amazon returns without issue. It should cost about €12 for a parcel of that size.



  • Registered Users Posts: 194 ✭✭scrotist


    I'm in an apartment block where they usually have to call me to deliver.

    this item went missing last week (but was "delivered"). I complained and they sent a replacement.

    Now this replacement was also delivered.. to me! It says "delivered to Joe Bloggs" on Amazon. But I can't find it.

    What the feck are they up to. Sometimes they call and it goes smoothly, they call and I pop outside and get the item. Other times they just don't bother. I'm guessing they threw it over the wall into a ditch? I checked the ditches btw it's not there. Sometimes they don't call and the package magically appears inside the main hall, where nobody has access to except residents.

    Now I have to contact Amazon again and ask them to send the same item for the 3rd time.

    Luckily it's only some toiletries so they won't think I'm a scammer or anything. But what if it was some expensive electronics or something. Fcuk this.

    Anybody else have this problem?

    Maybe a neighbor stole it. Why aren't Amazon giving the item directly to me?



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  • Registered Users Posts: 2 BlueWhite2000


    Would really appreciate some advice on this issues as I do not know what to do next.

    1. Ordered a computer monitor from a UK based third party seller through Amazon UK

    2. Got a message from DPD saying customs charges were due (I verified it was not a scam)

    3. I decided that I would not pay the charges as they were too much, and thought item would be returned to seller

    4. Got a notification from Amazon stating that monitor had been delivered to me (that's unusual as it had not been)

    5. Contacted Amazon and they told me that monitor had been delivered to me

    6. I contacted DPD and they told me that they had returned the item to the seller and provided me with evidence that they had done so

    7. Contacted Amazon many, many times and they do not care at all that DPD have confirmed that the item was not delivered. All they keep saying is that I will have to fill out a police report

    8. I tried to contact the third party seller, but it is impossible/they are ignoring me.

    9. Spoke to the Gardaí they were sympathetic but said it is not a criminal matter so I can not fill a report.

    I am down close to €400 and I have no idea what I am suppose to do next. Thank you for anyone who read this far.



  • Registered Users Posts: 1,206 ✭✭✭I am me123


    Hi all,

    I used a parcel tracking app to track the delivery of my Amazon package from the Netherlands. (Post NL)

    It updated yesterday to say my package has arrived in the destination country (Ireland)

    Has anyone any idea how long it will now take to receive my package now?

    Thank you



  • Registered Users Posts: 10,709 ✭✭✭✭Jim_Hodge


    It's what it says. It's now in the country. I guess you don't buy much online.



  • Registered Users Posts: 3,837 ✭✭✭NewbridgeIR


    Maybe ask your debit / credit card provider to initiate a chargeback. They will ask to ensure that you have exhausted all efforts with Amazon so keep a record of correspondence and they'll also want the DPD proof of returning the item back to the seller

    The best way to avoid this in future when ordering from Amazon UK is to ensure that the item is dispatched from Amazon. That means UK VAT is deducted, Irish VAT is added on and there's no other surprises.

    GOOD


    ALSO GOOD


    BAD




  • Registered Users Posts: 2,306 ✭✭✭NATLOR


    Do a charge back on the card you used to purchase, should be straightforward if you have proof that DPD returned the item



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  • Registered Users Posts: 1,206 ✭✭✭I am me123




  • Registered Users Posts: 25,118 ✭✭✭✭zell12


    Anyone hear if the Amazon centre will be in Enniskillen or Sligo or just speculation?

    “At a business meeting that I attended, there was talk of attracting the likes of Amazon to Fermanagh. The issue was that we were competing with Sligo and we could lose out to Sligo,” Mr Crawford explained. “That was as far as it went. Nothing was guaranteed at that time as Fermanagh was competing with Sligo [for the site], but if negotiations have progressed since then that can only be a good thing."




  • Registered Users Posts: 959 ✭✭✭ZeRoY


    Still not possible to order any non digital goods on Amazon Business if Address in the Republic! This is just weird....

    "We are unable to dispatch non-digital items internationally to customers identified as businesses. Please choose a domestic delivery address to proceed.

    You can visit your domestic Amazon store to access millions of products for delivery to your domestic address."



  • Registered Users Posts: 959 ✭✭✭ZeRoY


    Apologies for waking up an old topic but I suspect this is still the same situation? Im in the same boat after opening a Business Prime Account, ludicrous.



  • Registered Users Posts: 290 ✭✭dollylama


    I don't think it was ever resolved and last time I checked, quite a few were experiencing the same restriction

    You can still order through a business account on Amazon.de however there are shipping restrictions on many items, it seems there's slightly less of a range of products than the UK site and they charge shipping by weight from what I can tell so it adds up quick on larger orders



  • Registered Users Posts: 17 Usrwastaken


    Trying to buy a guitar pickups from amazon es, de and it as theyre miles cheaper than uk. But none of them will ship to ireland. Theyre all sold by amazon. Just wondering if anyone can give me some insight as to why?



  • Registered Users Posts: 3,837 ✭✭✭NewbridgeIR




  • Registered Users Posts: 849 ✭✭✭manna452121


    Did you try using this https://www.hagglezon.com/



  • Registered Users, Subscribers Posts: 2,149 ✭✭✭wanderer 22


    Hi all, is there any way to withdraw money from my Amazon gift card balance to my back account? Thanks in advance!



  • Registered Users Posts: 10,709 ✭✭✭✭Jim_Hodge




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  • Registered Users Posts: 194 ✭✭scrotist


    I noticed a very small few items are one day delivery for me.

    What I usually do is Ctrl + F and type in "Tomorrow" to find the items. But this is not super convenient.

    Is there another hack?

    I thought there would be a filter for this, but can't find one.



  • Registered Users Posts: 194 ✭✭scrotist


    I noticed a very few items have next day delivery. I was looking for phone cases and saw the otterbox cases would be delivered tomorrow.

    Is there a filter or hack to find items like this?

    At the moment, I am just pressing Ctrl + F to find the word "Tomorrow".



  • Moderators, Business & Finance Moderators, Sports Moderators Posts: 14,910 Mod ✭✭✭✭whiterebel


    MOD: There is a big Amazon thread that I moved your earlier thread to. Please check for other similar threads before starting a new one.



  • Registered Users Posts: 1,206 ✭✭✭I am me123


    Hi all,

    I've ordered a package on Amazon and the tracking number is from Whistl.

    Anyone familiar with this? Is this a courier or is An Post delivering my item?

    Post edited by I am me123 on


  • Registered Users Posts: 10,709 ✭✭✭✭Jim_Hodge




  • Registered Users Posts: 5,224 ✭✭✭Yggr of Asgard


    I have no idea how Amazon does this, I ordered 9 items (way cheaper than in the stores here) and they split the order into 7 packages (all with Amazon Logistics).



  • Posts: 0 [Deleted User]


    Technically formally TNT post, TNT express is part of FedEx now



  • Registered Users Posts: 3,837 ✭✭✭NewbridgeIR


    Must be to do with with which Fulfilment Centre they're in. I don't mind when Amazon do it but have had experience of other UK retailers splitting orders and sending individually - & An Post charging €3.50 + VAT on each one so all savings wiped out.



  • Registered Users Posts: 6,780 ✭✭✭The Continental Op


    Are you a prime member? They seem to aggregate deliveries a little more if you don't have prime.

    Wake me up when it's all over.



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  • Registered Users Posts: 5,224 ✭✭✭Yggr of Asgard


    Yeah, Prime member, but still, it's madness.

    But then again if the Prime Driver gets time for 7 parcels allocated and just has to do one drop, it's better for him too because he get's a little break, those guys really don't have it easy.



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