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An Post returning packages from outside the EU-See 1st post

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Comments

  • Registered Users, Registered Users 2 Posts: 12,504 ✭✭✭✭blade1


    Why did u order from Amazon and get it sent to a UK address?

    You should have just used your own address and Amazon would have sorted sorted the vat.



  • Registered Users, Registered Users 2 Posts: 40,549 ✭✭✭✭ohnonotgmail


    100% this. The whole addresspal business model is basically defunct.



  • Registered Users, Registered Users 2 Posts: 40,549 ✭✭✭✭ohnonotgmail


    Amazon won't ship powerbanks directly to ireland.



  • Registered Users, Registered Users 2 Posts: 12,504 ✭✭✭✭blade1




  • Registered Users, Registered Users 2 Posts: 6,977 ✭✭✭deezell


    The primary reason for a UK address is to buy from all those companies that don't deliver to Ireland, and that number increased exponentially after the Anpost shenanigans with returned mail. UK businesses would sustain a heavy loss on returned goods and refunds to the customers. To circumvent this high rejection and return risk, in steps AnPost, with their profitable service which guarantees your packet won't get stopped by, er, AnPost. Does anyone smell a rat here?



  • Registered Users, Registered Users 2 Posts: 40,549 ✭✭✭✭ohnonotgmail




  • Registered Users, Registered Users 2 Posts: 4,009 ✭✭✭NewbridgeIR


    I found a reasonably helpful person in An Post who gave me the exact reason why my latest package was rejected. I got this via telephone. (The WhatsApp and Twitter route just gleaned "insufficient / invalid electronic customs clearance" with no reason provided).

    The UK seller put a value of £10 on the paper customs form. The person in the UK post office incorrectly entered a value of £0.01 (one penny) on the electronic customs form. An Post's value threshold starts at £1.

    As An Post are not prioritising returns, my package is still sitting in the mail centre and could be there for a few weeks.

    An Post offered a solution:

    "Get the sender to ask Royal Mail / UK Post Office to re-submit a fresh electronic customs form with the correct value. We will get it instantly and can then deliver your package. This can be done at any time (not just at the time of sending) once the tracking number is held."

    Of course when I relayed that the seller, he contacted Royal Mail who said "we cannot do that."

    Second suggestion from the helpful guy:

    "Get the sender to raise an enquiry with Royal Mail. That will force them to investigate and address the issue. They will probably contact us and we will tell them what's needed."

    This one could run for another while yet.



  • Registered Users, Registered Users 2 Posts: 40,549 ✭✭✭✭ohnonotgmail


    No, addresspal existed long before the issues with returned mail. The business case for addresspal is now weaker as you end up paying both UK and Irish VAT when you use addresspal.



  • Registered Users Posts: 84 ✭✭leandrolorenzi


    Thanks for the replies and explanations! I incorrectly assumed my Addresspal on Amazon was a Northern Ireland postcode. it's long time I was not using it, and I wanted to explore personally. Lesson learnt



  • Registered Users, Registered Users 2 Posts: 40,549 ✭✭✭✭ohnonotgmail



    No, addresspal existed long before the issues with returned mail. The business case for addresspal is now weaker as you end up paying both UK and Irish VAT when you use addresspal.



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  • Registered Users, Registered Users 2 Posts: 6,977 ✭✭✭deezell


    Addresspal existed in the same era as Parcel motel, it was ideal for businesses which wouldn't deliver to Ireland or NI. Parcel motel was made redundant by Brexit. Addresspal on the other hand received a huge advertising campaign and constant mailshots, in particular after the Anpost returns debacle. Addresspal should be defunct, but they're doing nicely, particularly with personal packetss such as Birthday gifts to family in Ireland which are often callously returned by an post if sent by royal mail.



  • Registered Users, Registered Users 2 Posts: 40,549 ✭✭✭✭ohnonotgmail


    you suggested there was an An Post conspiracy. that is nonsense.



  • Registered Users, Registered Users 2 Posts: 6,977 ✭✭✭deezell


    Conspiracy? Who said that? I'm suggesting that the packets they export from the UK always arrive, and are not subject to the vagaries of the automatic system which has misread and returned thousands of packets when sent by Royal mail. That's not a conspiracy, more like uncompetitive practice, like insider trading.



  • Registered Users, Registered Users 2 Posts: 40,549 ✭✭✭✭ohnonotgmail


    To circumvent this high rejection and return risk, in steps AnPost, with their profitable service which guarantees your packet won't get stopped by, er, AnPost. Does anyone smell a rat here?

    That sounds like a conspiracy to me. Nonsense if you ask me. For one, you have no idea if addresspal parcels are immune to the problems facing other parcels. For two, if they are not experiencing the same issues perhaps it is because the people working for addresspal know how to provide the correct customs info so their parcels do not get rejected.



  • Registered Users, Registered Users 2 Posts: 6,977 ✭✭✭deezell


    McRedmond, CEO of the parcel returning service formerly known as AnPost has moved to a new position, Head of Dublin City Task Force, a kind of Lord mayor on steroids with executive power. No doubt his first job will be to process the "refugees", by sticking a label on them and diverting them into a van bound for, anywhere that's not here. He could install it on the travelators in the airport, as you pass by a scanner a side wall opens and you're travel-ated down a chute into a waiting cage, to be returned, eventually.

    https://m.independent.ie/irish-news/politics/an-post-boss-to-head-newly-established-dublin-city-taskforce/a650584795.html



  • Registered Users, Registered Users 2 Posts: 28,404 ✭✭✭✭vicwatson


    any updated thread on Dhgate football jerseys anywhere? Can’t seem to find one on the website



  • Registered Users, Registered Users 2 Posts: 6,582 ✭✭✭bassy


    Mod: Try reading the Charter

    Post edited by whiterebel on


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