Which Provider? What Type Of Broadband? Broadband In My Area? !!POST HERE ONLY!!

Hi lads,

I'm countryside now on Vodafone 4G LTE, waiting till 2025 to got NBI fiber broadband.

Considering changing provider or plan, but I have concern what is a attitude providers to:

A. other VoIP

B. multi-hardware connected over RJ45 (had issue with it on Vodafone)

Budget is limited, don't want to go STARLINK if it will be possible

We are use services as:

- Gaming (ping is important!)

- VoIP (halonet, NOT Irish one, had number from ~20 years, don't want to change everywhere) I use external hardware - Linksys PAP2).

- CCTV and other "wired" hardware connected by few routers.

- wifi is used, but not much - just phones

- PC/TV/ Youtube (DL/UP), www etc.

ACTUAL:

At this moment I have Vodafone - over 4G (€45), it works on B20 or B3 band (router Huawei 528s-23a - hate this brand), but repetetive local BTS is down/not_working_properly and my connection is like this: ping 700ms 0.2 Mbps DL /2 Mbps UL. If THEY have all ok, at deep night, say 4AM I had a 28ms 50Mbps DL 20 DL, radio signal is OK. Normally, durring the day - I have problem with Youtube 1080p/720p due lack of speed & traffic. Contract has finished long time ago.

I was thinking about Eir 4G (I don't think so 5G will be working here), but maybe is a better idea?

 I'm going older and don't want to waste time and effort to got another product which makes me sick.

Any suggestions, what about A and B queastions?

Please, help :)

Should I go with Pure Telecom or Vodafone?

I currently have 1 gig broadband with eir but have to move on as price will go up.

Yes and it's more expensive. I have to leave them for a year to avail of new customer offers. I'm with them two years and they want more money.

Family member has Virgin Media 360Mb and Anytime World at 67e pm. No phone in house and house is in Dublin city close to centre. They were going to switch to SKY 1gb but when checked Sky or Eir they are told 100mb FTTC is the max they can get.

Does this mean that there is no point going to a plan that offers more than 100 mb until FTTC is rolled out (eir says no planned date but by 2026)?

Generally peoples issue with Eir is around customer service etc. With pretty much any company will be hit and miss.

From a technical perspective Eir's network is the best network They also tend to be very competitive on pricing . Regardless of what region you live in.

If it's FTTH you're referring to, go with EIR.

For the most part while the customer experience might not be the best, you'll rarely if all ever have to deal with them because things just work.

I've never had much reason to contact them.

Times I have was mostly straight forward with no issues.

Generally if you call them before end of contract they will retain the same price or give you new contract with current pricing.

Not sure where you live, but I have many Eir stores close to me.

As I said, pretty much all the issues you outlined are customer care issues.

I was focusing on the network which for me is most important.

They have the best network. They provide speeds as advertised 99.9% of the time.

As everything else just works it's fairly rare you have to contact them. So the initial customer care issue is not really that relevant.

While other ISP's who have a rep here for good customers service I've had many issues with.

There's not many companies in Ireland in any aspect that has good customer service.

Doesn't matter who you go with, they all use the exact same fibre line and all will go up after 1 year apart from eir who have a 500Mb offer but it's 40 euro for 24 months. Only advantage is you don't have to bother switching in a year's time.

I’m with Vodafone and my contract is finished so I am now paying €90 instead of €50

The service is great and I want to avoid switching networks if possible as I know I can end up with problems from another provider.

They say they will only give to me for €80.

Yet a new customer gets it for €35. Can I get my wife to sign up as a new customer and then cancel my contract when we get a date for her “installation”

That worked thanks

Vodafone just changed the way they price their FTTH in June. Used to be a low introductory offer for 12 months followed by a big hike. Now they are offering the same rate to new and renewing customers. Check rates here: https://n.vodafone.ie/terms/rates.html under Vodafone Home.

Used to be:

Now:

However, look out for that sneaky "subject to annual price adjustment". See details here: https://n.vodafone.ie/annual-price-adjustment.html#price

Basically they're going to hike your bill about 10% every April (CPI + 3%), so the stuff about fixed price for renewing customers is guff. I just rang them today for a renewal, have been on EUR 40 for 1Gb fibre plus phone for the last two years. They wanted EUR 55 and tried to sell the benefits of the fixed price (which is a lie since it'll be 60+ in April) and warned that any other provider would be "sky high after 12 months". Yes (I thought), but then I'll be switching again. So have arranged a switch to Pure Telecom to stay at EUR 40. (I believe it's EUR 35 for 500 Mbps).

My folks are getting fibre, but given their age, still make use of something quaint called a landline! They need a package which includes UK numbers to boot. Do any of the providers include them?

I'm with Digiweb (Siro Gigabit package). UK landline and mobile numbers are included along with Irish ones.

UK landlines is all they need (seems all the people they know still use them too!)

In terms of the providers mentioned, they're all addons if I'm not mistaken, nobody offers UK landlines as part of the bog standard offering, right?

It is standard all around with Digiweb afaik. It is on the Siro network also. The only variation between packages is whether it is Talk Unlimited or Talk Off-Peak. And the package price difference is small if someone needs/prefers peak time calls.

Anything that says up to 500Mbps or faster will be FTTH (Virgin excepted where it could still be FTTC).

SIRO is FTTH, its one of the wholesale networks (could also be OpenEir, unlikely to be NBI in your case).

Living in an area in Tallaght Dublin that only had decent broadband from Virgin from when it was built 6 years ago.

Finally Sky now active on the fibre lines via Virgin that give us a chance of shopping around.

Down from 80pm - 30pm on the 1GB now.

Delighted

newbie here - have had eir for years and we have full fibre 1g - never had an issue with them but now Siro is available at our address in cork city - I’ve rung sky, virgin and Voda and they are offering me really good deals to switch to them - I’m happy with what I have ! Or should I go with a better deal elsewhere and start all over with new drilling and cables etc. thank you