Virgin Media Cancellation deals

With Virgin for BB with landline. Does anyone know, cancel and change to my wife's name do we keep the same landline number?

I'm tempted by 1GB for €45 & world talk €3 , total €48. I'm currently pay €68 for 360Mb & world talk €3, total €71. Saving €23 per month with triple the speed sounds good to me

They're awful clowns, always attempting to bad mouth the competition to frighten people into staying. I left 3 years ago and am just after renewing with VF 500mb for €30 a month for 12 months. Anyone paying more than 35 a month with Siro available deserves it.

I haven't received anything yet, my contract ends next month. I think they keep the increase below a certain percentage which doesn't break the terms of the contract.

Does a €4 increase break the terms of the contract? I got an email from them informing me my contract expires on the 16th of May.

Have virgin up & and running since Wednesday. Everything working perfectly & I'm very happy with the service so far.

Got a text from Virgin today offering half price for 12 months. Too late to keep me as a customer. Half price though? They must be losing a lot of customers to Vodafone if they dropped to half price. If they offered it sooner then I might have stayed

Yes I'm getting providers mixed up.

Been with Virgin for 14 or 15 years according to the wife. First time I ever looked for a discount from them.

Vodafone was painless. Engineer came without needing an appointment to bring cable to my house. Two days later different engineer brought the cable into the house. They made an appointment for this. In & out in 40 minutes. Phone number transferred over two days later.

I now have Vodafone and virgin cables to my home. I am now in a far better position to bargain with them or change provider each year trouble free. I should have done it years ago.

can you e-mail them on cancel@virginmedia.ie or do you have to ring them?

Thanks

It works got a confirmation mail, so we'll see if they contact me?

7 months into a 12 month contract and received an email this week to say my 'minimum term' is ending in a few weeks and I will go from €70 per month for TV & Broadband incl sky sports to €104 per month excl sky sports!

That's a new one, haven't seen this approach before.

Time to get out…again

Has anyone moved home recently with Virgin and been told to get a new contract as connection/cables are different in new address? And also extra €30 activation fee too?

bollocks

Those of you with experience?

Current VM customer, cancellation put in & confirmed.

If I reorder as a new customer in wifes name, will that be a simple self install and return original equipment?

That or get a different provider to put in another fiber line, so have 2 options going forward?

No need to be without BB, about 5 days before the service ends sign up as a new customer and plug in the new modem when it arrives. You need to get 1gig BB to avoid that stupid activation charge, they really shouldn't be charging that on any plan when it's plug and play.

Did you cancel before you got that offer or did they just email you when your contract was due to finish?

Got a mail to say end of contract was approaching

Calculated 30 days back from that date and mailed cancel@virginmedia.ie, got a confirmation mail back

A couple of weeks later ( today ) I got a text saying 9 months half price, but link brings you to a 12month half price offer for 12 months

Too little too late

I'll rejoin after this deal runs out.

How much?

I never got close to 1gig with them, 600 tops with a wired connection, 360 and 500 were perfect but it struggled with providing the 1 gig speed and on a lashing wet day like today you may forget about it. You got a good price in fairness.

The feckers never contacted me, my service is due to cease on the 16th, I'm very happy with Pure tbh.

i have received my cancellation email but no contact from anyone yet do they normally take a while to contact.

if i dont hear anything i'll just be signing up with sky for the €50 pm deal

Rang to cancel last week and received a call from their cancellations section a week later.
Normally we’d just sign up as a new customer, but as we have the tv360 box we wanted to avoid getting the streaming box.

Thankfully the offer was half price for 12 months. Essentially a new customer offer. Get to keep the 360 box and am now paying almost €10 less a month (tv, bb and phone).

That explains it.