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Has Anyone Gotten a Better Deal from Digiweb? I'm Out of Contract

  • 05-06-2024 2:14pm
    #1
    Kintarō Hattori
    Registered Users, Registered Users 2 Posts: 15,022 ✭✭✭✭


    Hey Folks,

    I'm out of contract with Digiweb a long time now and feel like perhaps I should be looking for a better price than the €60 I'm paying per month for 1GB Siro. Has anyone here got something off the usual monthly price they pay?



Comments

  • #2
    Blue850
    Registered Users, Registered Users 2 Posts: 2,567 ✭✭✭Blue850


    Ring them, Digiweb in my experience have great customer service, I was given the new customer introductory rate again when I rang when out of contract, and told to put a reminder in my phone to call next year before contract runs out and I'd get the same again. I was just a month out of contract and I was refunded the difference between the introductory rate and full rate for that month.



  • #3
    Glaceon
    Registered Users, Registered Users 2 Posts: 2,363 ✭✭✭Glaceon


    I was about to go out of contract with them recently and they called me and offered me a deal.



  • #4
    Deagol
    Registered Users, Registered Users 2 Posts: 1,741 ✭✭✭Deagol


    I got 35 a month for 6 months.



  • #5
    greasepalm
    Registered Users, Registered Users 2 Posts: 5,543 ✭✭✭greasepalm


    How do you find their service as with vm for 500 and paying 60 a month but need to get it cheaper as had digiweb before but lost signal as something was in my way for signal.



  • #6
    byte
    Moderators, Regional North West Moderators Posts: 19,142 Mod ✭✭✭✭byte
    byte


    https://www.boards.ie/discussion/comment/122235813#Comment_122235813

    I've been with Digiweb for years, both on DSL and then SIRO and have been very happy with their service. I've only had to contact them once over the years for issues when the fibre went down, but it was a wide outage and fixed in a few hours.

    I did ring them some months back to see if I could get an offer as I was paying same as the OP, but I'm also on the legacy 1000down/200up profile. So I was offered, IIRC, 40pm if I left for the new 1000/100 profile. I was hesitant on losing the 200mbps upload so all I could be offered was a fiver off per month for a year, which I took! I realistically don't need the extra upload speed most of the time, but still feel it's nice to have and don't want to drop it… yeah, madness! 😁

    I'll probably reassess when the year's up and just choose a cheaper 1000/100 profile.



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  • #7
    greasepalm
    Registered Users, Registered Users 2 Posts: 5,543 ✭✭✭greasepalm


    Spending most of my life on YouTube and might stream a film or more.

    According to Vm i am a big user so no ideas on limits on other providers but price is a must if cheaper.



  • #8
    The Real B-man
    Moderators, Society & Culture Moderators Posts: 3,740 Mod ✭✭✭✭The Real B-man


    https://www.boards.ie/discussion/comment/122236063#Comment_122236063

    500mb will be more than enough x1 4K stream only requires 15mbps and HD around 5mbps Virgin media likes to recommend 1gb for gaming etc all marketing to upsell. The only benefit would bea quicker download of the game/stream.



  • #9
    apache
    Registered Users, Registered Users 2 Posts: 2,478 ✭✭✭apache


    I got a fiver knocked off my bill. Not great but something. I done better with Sky, got 35 off a month.



  • #10
    okden
    Registered Users Posts: 260 ✭✭okden


    https://www.boards.ie/discussion/comment/122233281#Comment_122233281

    Hi Blue850, what deal are you on now? ty



  • #11
    EriktheRed
    Registered Users Posts: 71 ✭✭EriktheRed


    I second that too, their customer service is unbelievably smooth and helpful. Rang last year as contract up, no problem at all 5off the bill for 6 months. Simple and quick, no fecking around, must have been on the phone 1 min including waiting time. Absolute pleasure! Try eir or god forbid vodafone ,it's like u talking to a wall in another galaxy.

    Must ring them again as contract up again, might go for 500mb see if any difference from 24mb one 😅



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