38kWh Ioniq

The UK service guidance is to change the battery coolant every 4 years and they qoute the service that does that at £500 (maybe they do other stuff at the same one that increases the price).

As far as I've read there has been plenty of cars who have gotten a low coolant error that Hyundai fixed by replacing the battery coolant under warranty, so there might be some cars that don't require it.

But 2020 models will be due the coolant change so you'd want to find out of it's been done or not and factor it into your cost.

Unless there are some serious horror stories coming out about cars that didn't get it done, I can't imagine too many people are going to get the coolant getting changed more than twice, if the second one gets done at all.

It's funny, in some ways the additional warranty of the newer car is almost a negative as I have to keep of the FSH to protect the warranty, I would have been happy to change a filter myself and get whatever else needed to be done done locally. Connolly's in Galway quoted me €450 for my next service and as far as I know it's a standard service + changing break fluid, there hasn't been too many times I've paid €450 on maintaining a car in my life!

What kind of distances will your commute be?

I don't have the car long, 3 weeks so I might not be the best person to advise but I think the 38 could probably do your return journey if you 100% charged before leaving.

One of the journeys I have made with it is 62k each way and each leg was using just under 25% of the battery. Nearly 50k of this journey was motorway @ 120 , and it wasn't particularly warm 2 weeks ago, so not the most efficient journey. I would expect that if your journey is mostly non-motorway that you'd make it relatively comfortably in most conditions, although I'm not 100% sure how to get from Louth to Donegal!

My car is a 221 from Northern Ireland with just over 50k km/30k miles, it's had two services in its two years, but mileage wise in theory it should have had 3. (1 year or 15k km is the interval).

If I put my old reg into the Hyundai UK website, it shows as the 3 year service/30k miles (which I'm already over, but the last service was not done long ago @ 28k miles) as costing £65 and the 4 year/ 40k miles service costing ~£500. The Irish website doesn't show the prices, or at least not to me.

Enniskillen is the closest NI Hyundai dealer to me. If there wasn't the muddying of the waters of the fact my mileage being higher than the intervals already, and my two options were a €450 service down here and a £65 one in Enniskillen, I'd probably be making a day trip, I might yet even still! Presumably with the 120k journey your not too deep into Donegal, so Enniskillen would be pretty close 8 times a year!

I was able to see Irish pricing here Online Service Booking | Hyundai Ireland.

It give pricing for 28 model (2018) but I couldn't get pricing for the 38 model 🤔.

75k = 132

90k = 353

105k = 132

120k = 364

Brake fluid seems to be the main difference.

Someone else might be able to get figures for the 38 - I'll stop polluting this thread with 28 data now!

Our first EV was a 28kWh back in the day, loved it. Drove a 38kWh when launched and thought at the time that the interior was a far nicer place to be than the 28, but apparently there was only one well equipped Irish version, UK also had a lesser equipped version.

Cannot remember whether had cooled/vented seats, but the leather looked well and was comfie. Our test drive one was red with the light interior, felt very smart.

Anyone see this notification from bluelink before?

"the vehicle is on for 15 minutes.we recommend turning off the vehicle for safety"

My wife is sitting in the car talking to someone, as she doesn't want to sit in the car with the car off due to worries about the 12v, she has the car on.

The message got repeated for 30 and 45 mins.

What would be the "safety" concern of having the car on, but not moving?

Did she use utility mode? I would expect this will not pop up when utility mode is on, but it sometimes it happens to Kia and so is for Ioniq 38

Anyone ever have any issues with bluelink and the charge limits?

We charged the car to 100% last Tuesday night for a trip. Not sure of if it was set back to 80% like we usually do in the app, we charged a couple of times since, but just during the 3 hour EV window so it might not have reached a high percentage.

But last night my wife charged the car and this morning the bluelink app was showing the battery level at 99%, so she went to check the charging limits and both were set to 50%, I confirmed I saw the same thing on my app (both DC and AC at 50%). When I went out to the car it showed as 100%.

I know for certain neither of us would have set the charging limits to 50%, and the car charged to 100 and showed 100% limit on the car screen, so it was like bluelink was out of sync or something, despite it being able to read the SOC of the car fine.

Not a huge deal but we do use Bluelink for changing the charge rates from time to time and just wondering if its typically unreliable?

Other than that the car is going great, no 12V issues since we replaced the battery. My wife who 100% would never have gotten an automatic if it wasn't a must on an EV is now fully converted and much prefers driving it. So both of us basically use the Ioniq for all journeys other than ones where we need the size of the ICE Astra Estate or the one week I need to go to the office when we need both cars

I underestimated how much KM a month the ioniq would do as we had two ICE cars before, one did 1500KM a month and the other would do maybe 600KM, and I just thought the Ioniq would replace the 1500KM one and the other would continue doing 600KM, but thats definitely not the case, its probably closer to 1800-1900KM for the ioniq and the remainder on the other car. No harm, increases the return on investment of the cheaper fuel!

Haven't publicly charged it since the day we bought it, although there was one journey very early on where my wife took the ICE to airport to collect someone to avoid having to charge the ioniq. I think we probably a bit more comfortable with it now that if we had an airport run now we would just bring the EV

Coming up on 60k KM now so need to sort out getting a service on it. The car is 32 months old, has had two previous services, one as 11k miles and one at 28k miles October 23 (roughly 45K KM). So mileage wise this is technically the 4 year service according to the book.

There is no dealer very close to me, but there are a few in a 30-45 minute drive away

A few months back I filled out a form with my details with Connolly's in Galway, they rang me back but I missed their call but they quoted €4XX, they quoted break fluid but not battery coolant (which I believe should be done as part of the 4 year service). They have a 6 week lead time for service that you book through Hyundais website.

Last week I rang Nally brothers in Ballymahon. First time I rang they said they'd ring me back (they didn't). Rang again the next day and got talking to the service department and he asked did I buy the car from them (I didn't), he told me they were really taking on new customers at the moment as they have a 3-4 week lead time. I said that the lead time didn't bother me and he said sure that would be ok so, I specfically said to him at this point if they weren't interested that I'd just go somewhere else, he said "no, no I'll give you a ring Monday to see where I can fit you in". It's Tuesday and no call so I'm guessing its not coming. Not really interested in chasing them anymore if they aren't bothered. Their online booking service through Hyundai website shows basically full availability, so I guess they don't use it.

Just said I'd check on the website what Tullamore was like, unlike the other two, they actually quote the service price on the website, €7XX! I'm guessing thats including the battery coolant. I haven't had issues with battery coolant warnings or anything like that so I don't believe I'm eligible to get it replaced under warranty. I'm not sure I've paid €700 to a mechanic for anything in my life, so for it to be a service is bit of kick in the teeth!

I'm after booking in with Connollys anyways for the end of July.

The 28kWh has coolant for the inverter and battery charger part under the bonnet. I do think the 38kWh has special non conductive coolant that gave issues and is expensive. Beware after coolant change it's common to get low coolant warnings and need a further top up. It's hard to bleed the air out and it escapes over time dropping the level and a top up a few weeks after replacement may be needed.

*Duplicate*

I went to Limerick Motor Centre last year for the 3rd service on my 2020 38kWh. I live in East Cork and Keary's is the closest dealer. Can't remember what they quoted for the service but I think it was more than double than Limerick (€70) so I took the decision to drive there. Limerick did the recall on the coolant at the same time.

This year I called Barlo Motors in Clonmel for a quote for the 4th service. I explained the coolant was done last year and they confirmed there was no need to do it in the 4th service as per the usual schedule. I also explained I changed the pollen filter myself so that wasn't necessary. So outside of the usual checks the only thing needed was a brake fluid change. Anyway, in the end it only cost me €93 for the 4th service and the customer service there was excellent. I can only imagine what Keary's would have quoted.

So my take is it's always best to shop around. My experience is that the more rural dealers are often better on price and almost certainly better on customer service. I had a great experience a number of years ago with Morrison's BMW in Cahir. No way would I have got it in Cork.

Ballymahon would be the most rural dealer in the country I'd say, but unfortunately they don't seem keen/interested. I didn't get the impression on the phone he was super familiar with the car, as he didn't have any idea what involved in the 4 year service off the top of his head.

Good to hear that Limerick have a history of being significantly cheaper though, because despite confirming on the phone, I was a bit worried it wouldn't be the same service!

I may be wrong but I don't think there was any owners of the car who were unhappy with it. I think most of the dislike on the thread was from non-owners comparing it to the 28kWh, where it was more expensive than the 28 when new and had slower charging speed, so it wasn't really the upgrade on the 28 people were hoping for. The main difference is the bigger battery and a bigger screen.

We've had ours about 4 months now, first EV. And so far so good. Really nice car to drive (although it replaced a 16 year old car so it wasn't tough competition!)

How much of a problem the slow charging is really depends on the journeys your doing. If you have to make regular trips out of range of the car then It might not be the best choice. The vast vast majority of our driving is within the cars range. I think we have publicly charged 4 times since we got the car.

• On the way home from Belfast when buying it
• on a ~300km journey where it ended up looking like we didn't need it as we were getting better mileage than ABRP guessed (My wife wanted to see how to charge so we did it anyways)
• And two trips to the airport.

One of the airport trips MAYBE would have benefited from quicker charging, all the other ones the car was finished charging before we were ready to go.

But I think price wise its one of the cheaper ones on your list, I'd say only the leaf is cheaper? If you look up North, 2022 models come up from time to time at €17/18k, I don't think you'd get that new of car in any of the others for that kind of money, other than the leaf. The leaf is not particularly fast at charging either, so has similar limitations (plus it uses Chademo). It also has a 5 year warranty on the car, afaik only the Niro on your list has longer one.

One thing I would point out is the servicing might be somewhat expensive compared to other options. The Ioniq needs to be serviced every 15k or 1 year to maintain the warranty. As far as I know the majority of them are not that expensive, but the 4 year/60km service is very expensive, its the one I mentioned in early posts, where the cheapest qoute I got off multiple dealers was €535, with some qouting over €1000. So I reckon 60km/4 years worth of servicing could easily cost over €1000, while it could be much cheaper on other cars.