Laptop dead or charger dead?

steve_r · 13-06-2024 8:10am #1

I was using my laptop yesterday unplugged with no issues and the battery was flat when I came back to it.

I plugged in the charger but it was not showing as charging (normally a light is shown when plugged in).

How can I tell if the laptop is dead or the charger is dead?

Laptop is an acer helios predator 300 purchased in 2021.

smuggler.ie · 13-06-2024 8:15am

If not mistaking, acer known issue if battery was let to deplete completely. Keep it plugged for a while and see if it return live or g search for battery reset

steve_r · 13-06-2024 8:48am

https://www.boards.ie/discussion/comment/122253164#Comment_122253164

Thanks - I'll give that a shot later before I pull the plug and order a new adapter.

There were no performance issues or warnings with the battery so this has come out of nowhere

elperello · 13-06-2024 10:09am

Could you borrow a charger to see if that helps ?

It could also be a problem with the lead.

You might check the plug fuse too.

steve_r · 13-06-2024 10:33am

https://www.boards.ie/discussion/comment/122253610#Comment_122253610

Don't know anyone with an Acer laptop unfortunately.

I will check the fuse, that's a good idea

smuggler.ie · 13-06-2024 6:59pm

https://www.boards.ie/discussion/comment/122253245#Comment_122253245

Some power "bricks" have LED indicating power - does yours?
Do you have multimeter? set it to DC(~20V or whatever adapter is rated for) and test voltage on the plug that goes to laptop…

Laptop dead or charger dead?

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