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Jabra 65t - £25 (Amazon Warehouse)

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Comments

  • Registered Users, Registered Users 2 Posts: 6,391 ✭✭✭Invincible


    I posted them last Thursday week, tracking shows delivered to Portlaoise that evening. I got on to Cs last Thursday evening about it, they said they would issue the refund and 5stg gift card for inconvenience. I got email yesterday to say refund has been delayed.



  • Registered Users, Registered Users 2 Posts: 5,030 ✭✭✭opus


    The dead pair I got are still sitting on my desk so all yours if you want them. I'd meant to toss them in the WEEE bin but forgot before I went on a break.



  • Registered Users, Registered Users 2 Posts: 3,775 ✭✭✭Doodah7


    These will be the last earbuds of this type by Jabra as they are getting out of the game. Can't keep up with the R&D cost to compete with Samsung, Apple etc.



  • Registered Users, Registered Users 2 Posts: 8,434 ✭✭✭Rows Grower


    The money was taken out of my account on 27-05 and refunded on the 29-05. The repair kit and batteries arrived yesterday from AliExpress, I'll drop them to the eldest lad he loves fixing that kind of stuff.

    "Very soon we are going to Mars. You wouldn't have been going to Mars if my opponent won, that I can tell you. You wouldn't even be thinking about it."

    Donald Trump, March 13th 2018.



  • Registered Users, Registered Users 2 Posts: 1,743 ✭✭✭podge3


    I've chatted with them twice, promised refund on both occasions, no sign of it yet 😕.



  • Registered Users, Registered Users 2 Posts: 22,558 ✭✭✭✭Esel


    ….

    Not your ornery onager



  • Registered Users, Registered Users 2 Posts: 22,558 ✭✭✭✭Esel


    Smilgy and I asked earlier for any duds going spare. Only fair to go in order? 😀

    Not your ornery onager



  • Registered Users, Registered Users 2 Posts: 1,743 ✭✭✭podge3


    Turns out the second set of ear buds was also faulty. Even if I was willing to keep and use an obviously well-worn set of buds, the volume on one of them was much lower than the other (a common problem, apparently).

    Instead of returning them to Amazon, I chanced my arm at getting a repair or replacement from Jabra. I lodged an online warranty claim and they initially wanted me to return the faulty set to Amazon but eventually greed to replace them with a new set. I had a choice of Elite 5 or 7, so I took the 7. I didn't have to return the old set. Very impressed with Jabra CS.

    I'm fairly impressed by the Elite 7 but the 65T was a better fit - for my ears anyway.

    After using the Elite 7 for a while, I think the audio quality on the 65T is better. Charging box on the 7 is much better, though, wireless charging, USB c, magnetic positioning of buds. Still great value for €20, or €0 if return the faulty buds to Amazon 😀 - which I won't do, still waiting on the refund for the first faulty set

    Post edited by podge3 on


  • Registered Users, Registered Users 2 Posts: 6,391 ✭✭✭Invincible


    Got on to CS today again, but requested a call this time, assured me that account will be refunded within 24hr. Edit : Refunded to amazon account within couple of hours of speaking to agent.

    Post edited by Invincible on


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  • Registered Users Posts: 212 ✭✭stoves1


    I sent them back on 27/5/2024, still no refund today 20/6/24, checked post office tracker , recieved in Portlaoise mail centre 29/5/24, so today contacted Amazon ( go to your orders, scroll down to , "something else" then "i need help" spoke to a person " oh yeah we will refund you to your Master card, "may take up to 5 days", dont think any refund would happen if i didnt contact them!



  • Registered Users, Registered Users 2 Posts: 310 ✭✭HopsAndJumps


    Same here, the refund came in a few minutes after calling them. I was waiting almost a month before I called them.



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