Revolut Megathread.

Now I tested a 1 Rev Points to EI Avios transfer late yesterday evening at 22:06 GMT to see how long it will take to process and I can't believe it, it showed up this morning with a credit date of yesterday!

Seriously, it looks like it's near instant , that is a surprise if they keep that up!

True comment. Buying avios directly from airlines is bad value,also.Even when they have discounting campaigns to persuade people to buy more.

I think that is a very general comment because there are some airlines out there which sometimes have deals that are excellent.

I mean just look at Avianca LifeMiles which sometimes have so outrages promos that you can get yourself in first class on Lufthansa or Swiss on short notice to Asia and back for 2500$ all taxes included!

It comes down to the use case scenario and how you approach collecting/using your Frequent Flyer miles.

I've used the ultra 3 gb free e sim during the week for the first time

A lot of the time I have had no coverage and have had to switch to red roaming...

This is in the U.S

Are you in Ireland? From a quick Google it seems to effect GB only with the mention of cashback being removed from the GB website, but it's still on the Éire one.

Cashback and Rev Points are at this moment BOTH available for the same transaction!

On Metal you continue to have 0.1% or 1% respectively on cashback and in addition to that 1 Rev Point per 2€ spend (if I'm not mistaken).

In other EU countries where Rev Points are available, they have not taken away the cashback, this seems to be for Revolut UK customers and not Revolut UAB customers.

Rev Points are not shown on the Irish Plans yet with details but if you look at other countries you can see most details, Example: https://www.revolut.com/en-MT/our-pricing-plans/

Hopefully they update the Irish Price List soon with offical details!

I said, "if you are on a paid plan, this is free extra benefit that can rack up." And I clearly pointed out that the "spare change" feature on the free plan might not be worth it.

And sure, until 2 weeks ago I could get 10% back by using my Mastercard online (up to 5€ per transaction) and before that I could get 2.5% back on my Visa card and in 2 weeks, I might again get x% back on this or that card. Boy I miss the Mastercard promotion, which got me several hundred Euros in cashback!

There are always new opportunities around and it's always good to check around but if you already have a paid plan then it's free. And on Metal/Ultra you even earn more Avios than you would on the BOI EI card.

Also, why would you use your PayPal BUSINESS card with 0.5% (and remember strictly speaking it's a business card) when there are other business cards that give you way more.

And as to TR save back, if you really think that the amount of tax you will have to pay on the shares/eft gain and the required paperwork is worth the 1% over an easy cashback than go for it. But if a maximum of 15€ is worth the hassle it is a personal choice.

This is why bargain alerts and forums exist so that we can share new deals and steals and it's down to the individual to see if it makes sense for them.

And even if you take 1 month Ultra, you could get at least 12000 Avios for 90€ and that is not a bad chunk.

I will continue to spend where I make the best rewards for myself, in HILTON's I will use my Hilton card (because of the hotel benefits), with EI spending I will use Revolut Pay because it's so easy (and earns points) and for dodgy online shopping I will use PayPal because of the buyer protection. In between I will use whatever gives me the most, be it my Revolut, my Hilton, my DKB card or whatever to maximize my return.

Plus, once Mastercard or Visa throw out the next round of cashbacks (Visa is due in July) I'm going onto that, it's free money just for fun.

And Revolut with their virtual cards made the 10% Mastercard promotion so much easier and sweeter, it was fun.

As always it comes down to ones own preference and spending pattern.

New Pricing Plan charts are out for Ireland:

https://www.revolut.com/en-IE/our-pricing-plans/

Looks like in Ireland the cashback is gone unlike in other EU countries.

I saw something in my app about revpoints. Is there a catch to signing up for them? What exactly is the benefit of them?

Depends on your plan, check the latest price table for the amounts you can earn:

https://www.revolut.com/en-IE/our-pricing-plans/

Details about the Rev Points can be found on https://www.revolut.com/en-IE/legal/RevPoints/

If you are on a standard plan, please take note that it's not great value as discussed in this thread.

Indo launches into Revolut

Asked whether there is a pattern of people getting brushed off by Revolut when they are scammed, the bank said it took fraud and the industry-wide risk of customers being coerced by organised criminals “incredibly seriously”.

I’m wondering do they actually know what’s going on or not - Revolut is regulated by the Central Bank of Ireland for business rules - if anyone is having issues with Revolut playing runaround, contact the Central Bank

Log a complaint with Revolut https://www.revolut.com/en-IE/legal/complaints-policy/, there are clear timeline for responses attached and if that fails log a complaint with the Bank of Lithuania or you can even use an out of court dispute resolution process via the Financial Service and Pensions Ombudsman (FSPO) or other European providers.

But I agree with your sentiment, it's clear that Customer Service and sometimes even Back office does not fully understand what the automatic routines are doing to customer accounts and how their own fraud prevention or resolution actually work.

I think the issue with articles about Revolut is that there is a common theme put out there that Revolut is less secure - which isn't the case. People are dumb.

But it is fair to say that Revolut's customer service is appalling. But that is a separate issue.

If you get stung by a scam it's not Revolut's fault. But it is Revolut's fault that you can't easily contact them.

The issue here is not bad customer service - I think nearly all of us are in agreeance that customer service standards in the banking sector have been on the decline for many years, with some much worse than others.

The issue is specifically with Revolut restricting the ability for customers to engage with them when affected by fraud.

Before calling out the other neobanks, I think perspective is needed here. In terms of numbers of Irish Customers

• Revolut has at least 2.7 million customers in Ireland.
• The next biggest neobank would be N26 with a reported 200,000.
• The rest combined (eg Bunq, Trade Republic etc) I think would be far less again than N26, but I wasnt able to confirm this with a quick search.

Revolut dwarfs the others. Charlie Weston is right to pursue Revolut over this matter and hold them to held to account as it affects a significant proportion of the Irish population.

If any other Irish Bank was treating customers like this, I'm sure Weston would be reporting the same.