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Sky Stream has arrived in Ireland

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Comments

  • Registered Users Posts: 142 ✭✭hangar18_


    Hi, just looking for some opinions. I have been with nowtv for 2 years now. I just us it for sky sports and sports extra. Is there still issues with sky stream, I was looking at getting it for the uhd. But having to pay the €25 for sky entertainment is what really is stopping me from getting it. I wish they had the option of just getting it for the sports alone.



  • Moderators, Technology & Internet Moderators Posts: 6,525 Mod ✭✭✭✭sharkman


    Guys , I added Glastonbury to my planner yesterday and it showed me all the upcoming programmes , now today it's still showing me upcoming programmes but I cant find yesterdays programmes . Anyone know what I'm doing wrong , I only installed on thursday .



  • Registered Users, Registered Users 2 Posts: 5,381 ✭✭✭Man Vs ManUre


    BBC just doesn’t work on Sky stream. It’s something to do with the bbc player, not sure exactly. Sometimes it does work eg match of the day but 90% of the time it won’t work for any bbc channels.



  • Registered Users Posts: 838 ✭✭✭Butson




  • Registered Users, Registered Users 2 Posts: 654 ✭✭✭babelfish1990


    BBC don't licence their iPlayer for use outside of the UK. Streaming providers who assume they can use it in Ireland the same as UK are all having problems. Sky, Vodafone & Virgin Media all have issues now that they are trying to retire their legacy hard-disk boxes and move to streaming pucks. The ability to record BBC is particularly important here, since the other channels generally make their Player apps available in Ireland.

    The only streaming service that works well for BBC is Eir TV - which allows unrestricted recording of UK channels - not quite the same as allowing BBC iPlayer, but at least it works. Eir also use the Apple TV 4k+ puck, which is the best-in-class of the streaming boxes, and since it is non-proprietary, you can do multi-room without any extra monthly fee other than the €9.99 eir TV bundle add-on, if you buy additional pucks rather than renting them.



  • Registered Users, Registered Users 2 Posts: 2,763 ✭✭✭Delta2113


    https://www.bbc.co.uk/mediacentre/bbcstudios/2023/bbc-nordic-and-bbc-nordic-plus-to-launch-april-17

    Ok we are not getting the U.K. iPlayer but we need i.e. Sky, Virgin etc. an on demand service similar to BBC Nordic.



  • Registered Users, Registered Users 2 Posts: 5,580 ✭✭✭bennyl10


    bbc is really weird though, cause there are a lot of programs that do remain in playlist

    Doctor who is available immediately and for a few weeks, MOTD later that evening,

    Wonder have they agreed that certain shows are allowed



  • Registered Users, Registered Users 2 Posts: 422 ✭✭fman


    The same kind of weirdness is there on sky q with catch up. Some shows appear, some don't and there's no apparent rhyme or reason. I've noticed a lot of their big name dramas don't appear. I'm not even 100% sure the on demand from q totally matches stream (in BBC terms).



  • Moderators, Technology & Internet Moderators Posts: 11,922 Mod ✭✭✭✭icdg


    There is a specific deal between Sky and the BBC to allow Irish viewers access on a limited basis to catch up content, in lieu of being able to record on Stream and Glass. They are very anxious it not be referred to iPlayer, but there is a BBC branded catch up section. I am led to believe it is very hit and miss, but that they are trying to iron out more rights.

    I’ve said this before but I think the charge about streaming providers assuming Ireland is the same as the UK really doesn’t stand up - eir have resolved their issues, Sky have a solution albeit an imperfect one, Vodafone don’t provide tv in the UK (other than letting you buy a completely off the shelf Apple TV through them), and it is very early days for both their product and VMs. VM are under separate management now from the UK side of the business which has been rolled into a joint venture with O2

    Also, remember that Eir has had five years of a head start over everyone else (their product is around since 2019) and a long time to iron out the issues that others are now facing.

    Post edited by icdg on


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  • Registered Users, Registered Users 2 Posts: 887 ✭✭✭decor58


    It may be the same as most broadcasters, they may not have rights outside UK just because they broadcast it doesn't mean they own it. Again like nearly all broadcasters they have investment partners, and rights come into it, wasn't that the row some time ago about Killing Eve, it had been shown on BBC America months before its UK airing to keep the US investors happy.



  • Registered Users Posts: 838 ✭✭✭Butson


    Rights issues aside, lots of people were told by Sky reps on calls that everything was available from the BBC on demand.



  • Registered Users, Registered Users 2 Posts: 9,008 ✭✭✭mad m


    Was with VM for years, never had a problem only with some dead spots in house (Kids complaining) of drops in BB. Switched to Eir last year. BB is fairly solid I have to say, the Apple Tv box with Eir App is pure shite. Had trouble with some recordings etc. It can wreck my wife's head trying to navigate it looking for tv stations, suppose used to VM and pressing pre set numbers.

    Talked to a mate of mine and he has Eir BB with Sky TV. Is the Sky stream a better OS than Eir?



  • Registered Users, Registered Users 2 Posts: 654 ✭✭✭babelfish1990


    Eir TV on the Apple TV 4K box is the best of the streaming services. Eir is the only service that has unrestricted recording for BBC and other UK channels. Proper recording of BBC is vital, because BBC dont licence iPlayer outside UK. Other channels generally allow use of their catch-up players on the streaming pucks. RTE don't allow any of the streaming services to do recording, forcing viewers to use their iPlayer, which isn't licensed to keep recordings of all programmes.

    Recording will never again be as straightforward or universal as on the legacy hard-disk boxes, but most users prefer the convenience of the streaming services, because traditional TV co-exists as another app on the desktop, alongside Netflix, Amazon Prime, YouTube and the channel players. The TV providers are rapidly retiring the legacy hard-disk boxes because they have better control of advertising on streaming, and because they need to move to fibre and shutdown legacy copper cable (VM) and Satellite (Sky, & Freesat).



  • Moderators, Technology & Internet Moderators Posts: 11,922 Mod ✭✭✭✭icdg


    @babelfish1990 you keep repeating your mantra “BBC don’t license iPlayer for outside the UK” even when you’ve been told repeatedly on this thread that the BBC have in fact licensed catch up to Sky in Ireland.

    Now what has come of that deal is by all accounts full of missing content and limited in scope. And the BBC for whatever reason wont allow it to be called iPlayer. But the deal has still been done, and you can’t keep coming on saying the BBC won’t do a deal when in fact they have done one.



  • Registered Users, Registered Users 2 Posts: 654 ✭✭✭babelfish1990


    Sky "Catchup" is not remotely equivalent to BBC iPlayer. If you live in UK, you can download the BBC iPlayer app for a wide variety of hardware platforms, including Apple TV, Android/Chromecast, IOS, Freesat boxes, Sky Glass/Stream and most Smart TVs. https://www.bbc.co.uk/iplayer/help/questions/supported-devices

    i-Player is a fully functional app that keeps track of your favourite programmes, and which episodes you have watched, so you can seamlessly switch from one platform to another and pick up watching where you left off - just like Netflix, Amazon Prime, All4 etc. RTE Player is a poor imitation, but it works reasonably well for locally produced content in Ireland.

    If you live in Ireland, BBC iPlayer is not available from the key App stores. It also requires UK householder credentials to register, and the streams are geo-blocked from Irish IP addresses. I really do not see how you can claim that BBC iPlayer is "licenced" for use in Ireland, given these restrictions? Whatever licencing Sky have for putting BBC content on their catch-up is nothing equivalent to the rich experience from BBC iPlayer working across different platforms. All4 have their App working in Ireland across multiple platforms, but BBC probably don't want to licence iPlayer here because it is paid for by UK TV licence holders (no advertising), and they would object to subsidising it's use outside of UK? The Sky catchup for BBC is also extremely patchy (you have admitted this), and it is also very unlikely that the BBC would want their iPlayer brand associated with such a poor service.

    The lack of availability of BBC iPlayer in Ireland means that users require a robust alternative solution for recording BBC channels. This was traditionally available on the legacy hard-drive boxes from the main providers, but these are all being retired. There are huge problems with the recording features on most of the new streaming platforms, and most users don't realize this until they have signed a 12 month contract. Most friends that I know who have opted for streaming services such as Sky Glass/Stream have found this to be the biggest problem with the services. I believe we have a duty to make people aware of this limitation, and not to delude them that services here are equivalent to the UK?



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  • Registered Users, Registered Users 2 Posts: 1,517 ✭✭✭KildareP


    Agree. The on demand offering from Sky Stream may as well not exist it's that useless. iPlayer Lite it is absolutely not.

    Two examples:

    (1) At Christmas, Call the Midwife: 2 of the episodes throughout the series didn't "record" yet the rest did. Cue an earful from the other half

    (2) The Apprentice didn't "record" at all.

    If you were coming from Sky Q or earlier, or were expecting BBC content to behave on Stream like, say RTE or Virgin, you are in for a rude awakening.



  • Moderators, Technology & Internet Moderators Posts: 11,922 Mod ✭✭✭✭icdg


    @babelfish1990 that is all fine, and the points are well made, it was more the bald assertion that there was nothing in place without explaining the nuances. We might have no further discussion of moderation on thread.

    Let’s also be clear - eir have had a 5 year head start over everyone else with this type of service to sort rights issues out. When eir TV debuted all the way back in 2019 it had exactly the same issues, including with BBC, that VM, Vodafone, and Sky are having now. They still haven’t sorted recording for RTE and VMTV.


    More generally, I absolutely think people need to know what is awaiting them if they sign up to one of these new generation pay tv services. If recording is mission critical for you, go for Sky Q, while it is still there, if you need pay tv channels, or a Saorview / Freesat solution if you don’t. That’s assuming the option of a dish is open to you. Some people can’t have one and that needs to be acknowledged too. And satellite probably only has five years or thereabouts left in it as a UK TV distribution mode anyway, but hopefully that will give the pay tv providers a chance to sort out the recording issues.



  • Registered Users, Registered Users 2 Posts: 1,293 ✭✭✭Schorpio


    Why was this in moderator bold?

    Babelfish's points are valid, and I don't think he broke any forum rules.



  • Moderators, Technology & Internet Moderators Posts: 11,922 Mod ✭✭✭✭icdg


    48 hour ban for Schorpio for discussing moderation on thread after an on thread warning was given.

    And in general, moderation directed at a particular user will only be discussed, via PM, with the user to whom the moderation involves. It’s not for other users to get involved with moderation directed at someone else - it isn’t their business, quite frankly.



  • Registered Users, Registered Users 2 Posts: 9,867 ✭✭✭Red Silurian


    That's simply a barefaced lie and a consumer rights issue.



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  • Registered Users Posts: 284 ✭✭nice bit of green


    We got stream about 3 months having never had any tv subscription. Never used recording or iplayer etc so the lack of it doesn’t bother me.

    The live sport buffers a bit and the Internet dropped off last week forcing me to go to the office for a day. Other than that, it’s great.



  • Registered Users, Registered Users 2 Posts: 5,580 ✭✭✭bennyl10


    While the above is a tad bit mental

    It’s a fair point re earlier, this is a discussion forum. Having Mods come in when a rule hasn’t been broken and using the ban hammer, while then using the “we don’t discuss moderation and I’m correct” to justify it?

    None of anyone’s business as if it doesn’t legitimately affect all of us

    Post edited by bennyl10 on


  • Moderators, Technology & Internet Moderators Posts: 11,922 Mod ✭✭✭✭icdg


    The matter has been referred to the Admins.

    Bennyl10 banned for 48 hours for discussing moderation on thread.

    Beyond that. This thread is temporarily closed until people calm down and are ready to have a discussion other than about moderation. The user in the post two posts above is permanently banned and the post deleted. This is on the basis that username “IDCG” was chosen to misrepresent my own, and appears to have been registered just to personally abuse me and is presumably a rereg, which is not allowed on Boards.ie



  • Registered Users, Registered Users 2 Posts: 29,600 ✭✭✭✭AndrewJRenko


    I see that Sky have changed the claims on their website from “all your favourite shows ready and waiting” to “all your favourite Sky shows…” which is a bit more realistic.



  • Registered Users, Registered Users 2 Posts: 4,238 ✭✭✭digiman


    Is there anyway to try out Sky Stream while keeping Sky Q?



  • Registered Users, Registered Users 2 Posts: 6,921 ✭✭✭DopeTech


    Order for parents/friends address who doesn’t already have sky and use it at yours?

    https://www.buymeacoffee.com/dopetech.ie



  • Registered Users, Registered Users 2 Posts: 1,190 ✭✭✭brady12


    Why are pucks such a nightmare to set up ? After getting a 4th one for house and every one has had a different issue when setting up and has taken multiple attempts . This one issue is won't connect to wi fi or router with ethernet cable . They work great when set up but always a glitch during the set up 🤬



  • Registered Users, Registered Users 2 Posts: 9,867 ✭✭✭Red Silurian


    You used to be able to apply under the wife's name with the same address but I believe that's gone now.

    There's a deal at the moment of €22 a month for TV + Netflix. Considering Netflix on its own is €8.99, it works out at €13.01 a month for just the TV.

    Interesting… Is it definitely the puck and not your modem? Do you get the same issues if trying to setup using a friends internet or even your phone as a hotspot for example?



  • Registered Users, Registered Users 2 Posts: 1,286 ✭✭✭Crunchienut


    Issues with Stream and Glass today. Mine needed a full restore, had to reconnect to wifi, pair remote control and reactivate the puck via the sky website.



  • Registered Users, Registered Users 2 Posts: 2,821 ✭✭✭BionicRasher


    Had a few issues last night.

    Picture was tearing and hanging even though sound was fine in the background

    Picture would eventually jump ahead and catch up with sound but a weird one.

    Seems fine today



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  • Registered Users, Registered Users 2 Posts: 29,600 ✭✭✭✭AndrewJRenko


    Is Sky Stream getting more and more buggy? I've had more 'waiting for your programme to load' delays over recent weeks, sometimes having to reboot the puck. On Friday lunchtime, I couldn't get anything to play, and had to switch to my phone instead.

    There's one specific bug that I'm fairly sure wasn't there originally. If you use 'watch from start' to jump back in time, and then the programme that you're watching finishes up for the live broadcast, you can use fast-forward and rewind as normal, but if you give a voice command for 'forward 20 minutes' for example, it just screws up, and switches back to the live broadcast, which is a different show by then.

    And then there's some sh1tty content management practices going on, like this;

    Wouldn't really encourage me to renew for another twelve months…



  • Registered Users, Registered Users 2 Posts: 29,600 ✭✭✭✭AndrewJRenko


    I couldn't watch anything on Sky Stream last night. I had to switch to use the apps on the Smart TV, which worked fine, showing that network coverage in that room is working fine.

    This seems to be getting worse and worse.



  • Registered Users, Registered Users 2 Posts: 9,819 ✭✭✭lertsnim


    I had no problems myself with Sky Stream apart from that widespread issue recently that required a reset of the box.



  • Registered Users, Registered Users 2 Posts: 1,286 ✭✭✭Crunchienut


    Lots of minor glitches in the past couple of months to the point that I've given them a month's notice of cancellation. Even the offer of half price for 12 months didn't tempt me to stay.



  • Registered Users, Registered Users 2 Posts: 2,821 ✭✭✭BionicRasher


    Its been fine for us recently. A few small hiccups.

    No major glitches. We have had Eir TV and Vodafone TV before this and sky stream is streets ahead of anything else in our experience



  • Registered Users, Registered Users 2 Posts: 1,190 ✭✭✭brady12


    What is the best way to deal with sky while renewing ? Renewal price on bill €170 . Will I just say it's too expensive and competitor offering same service half price and they put me through to loyalty team ?



  • Registered Users, Registered Users 2 Posts: 1,286 ✭✭✭Crunchienut


    Unlike yourself I had decided to cancel and made that clear from the outset. Nonetheless the agent held me for 35 minutes, putting me on hold, speaking to a supervisor and coming back with various offers to stay. The final offer before he proceeded with the cancellation was 12 months TV and 12 months ad skipping at half price. I didn't have broadband or any extra channels so it would have been a good deal. Maybe take the approach of cancelling from the start and see what happens? You can always change your mind before the 31 days notice expires.



  • Registered Users, Registered Users 2 Posts: 3,031 ✭✭✭Nigzcurran


    I rang up threatening to leave and they put me through to speak to the loyalty department who offered a miserable few quid discount and wouldn't budge, I rang back a few days later and told them I was cancelling and they started throwing all sorts of offers and cash back at me but I had already switched to virgin. Long story short just ring up and stand your ground and say your leaving and within 5/10 minutes you'll get a very good deal to stay



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