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ESB eCars

1185186188190191

Comments

  • Registered Users, Registered Users 2 Posts: 11,985 ✭✭✭✭the_amazing_raisin


    If they already own the petrol station then it's probably easier. I'd say there'd be a potential issue for Ecars having a section of Blanch shopping centre watched by cameras for example

    "The internet never fails to misremember" - Sebastian Ruiz, aka Frost



  • Registered Users, Registered Users 2 Posts: 3,643 ✭✭✭wassie


    Applegreen would outsource the management of the carpark to a private operator (in the example given it's Parkingeye).

    As it's a private carpark, the penalty charge notice (PCN) issued not a fine, but made to look like one (all private carpark operators do this). The PCN is akin to invoice for a breach of contract on private land.

    Essentially its a civil matter and to enforce it they would need sue you for breach of contract, which I'm sure the carpark management/operator does regularly.

    Doubtful ESB has control over any of they carparks in which they operate, let alone owning any of them. So its would be up to the land owner or whom ever has control over the land.



  • Registered Users, Registered Users 2 Posts: 23,679 ✭✭✭✭ted1


    I use the card , as it’s much easier than fapping around with an app. No need to look at screen. Just plug in and tap the card.



  • Registered Users Posts: 80 ✭✭Meteor67


    So, I finally received message from ESB ecars:

    They are not reimbursing my money. They checked the logs and can see that both sessions were started from my card. As this is possible I am not entitled for a refund.

    All I can say: Whatch what you are doing and check your emails when using there chargers. It might very well be that it was my mistake, but I never had thought I could stop/start someone elses running session and then even being charged for it.

    I have learned my lesson!



  • Registered Users, Registered Users 2 Posts: 7,813 ✭✭✭CMOTDibbler


    Well in my case it's far easier to stop from the car as the charge port has an unlock button which stops the charge and unlocks the plug. I only use the app if I want to stop the charge when I'm away from the car. And I can do that from either the car's app or the charge provider's.



  • Registered Users, Registered Users 2 Posts: 9,352 ✭✭✭CoBo55


    That's dreadful I wouldn't be happy with that. So did the other car/card get charged at all?



  • Registered Users, Registered Users 2 Posts: 9,778 ✭✭✭Red Silurian


    Ah I see now. Other things that work are vaseline for the handle of the plug, doesn't do any damage but the other car owner will get a surprise.

    In any case I was facinated that the unit allowed me to charge on Chademo while the CCS was still plugged in, which is more the point of my post



  • Registered Users, Registered Users 2 Posts: 1,188 ✭✭✭kennethsmyth


    On a matter of principle I would be contacting them every single day and informing them they have 14 days before you instigate a chargeback which will cause their admin dept more trouble. Keep doing this costing them more in manpower. Don't give in to that crack. Seriously why would you have taken the time to contact them over 14eur if it wasnt a mistake by them. Screw them back



  • Registered Users, Registered Users 2 Posts: 5,607 ✭✭✭veryangryman


    Same. Plus you get the last few seconds of DC from doing that. Gets you more bang for your time.



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  • Registered Users, Registered Users 2 Posts: 9,352 ✭✭✭CoBo55


    How can he instigate a chargeback if it was taken from his PAYG money already lodged to his account? I do agree I'd plague the life out of them until I was reimbursed.



  • Registered Users, Registered Users 2 Posts: 22,268 ✭✭✭✭ELM327




  • Registered Users, Registered Users 2 Posts: 1,188 ✭✭✭kennethsmyth


    Yep chargeback the popup amount less any services that were provided. The 14eur service was not provided.



  • Registered Users, Registered Users 2 Posts: 9,352 ✭✭✭CoBo55


    I can't see that working, top up by say €20 a few weeks ago get €14 taken in error and then try to claim the whole €20 back? Worth a try maybe but I couldn't see it happening.



  • Registered Users, Registered Users 2 Posts: 22,268 ✭✭✭✭ELM327


    It probably won't work but as someone with 15+ years in finance, chargebacks will annoy the merchant (ecars in this instance) with so many fees etc so worth doing even if you lose.



  • Registered Users, Registered Users 2 Posts: 759 ✭✭✭CivilEx


    I have only ever instigated a chargeback (successfully) once, where Aer Lingus were the offending party and Bank of Ireland were my credit card provider. The first thing I would say is that the Bank will want to be satisfied that the steps that have been taken to resolve the matter have been reasonable and proportionate. The second aspect is that enough time has elapsed for the systems of the merchant to have processed the correct payment - I have seen Ionity take more than a month for example.

    I don't work in the banking sector btw….just my very limited experience as a consumer and dealing with the Bank at the time.



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  • Registered Users, Registered Users 2 Posts: 22,268 ✭✭✭✭ELM327


    You have (usually) 45 days from the date of expected fulfilment to issue a chargeback. This varies significantly between different card brands, different issuers and different networks. If you have a premium Amex, there is no time limit!

    You need to prove certain things, depending on the reason code category. In this instance you'd be filing under services not rendered. You therefore would need to show communication to the merchant and either the merchant refusing to remedy, or not responding. You do not need to wait for the merchant "to process the payment" that's not a thing.



  • Registered Users, Registered Users 2 Posts: 9,778 ✭✭✭Red Silurian


    With regards to issuing chargebacks against ecars, it's possible that just the threat of a chargeback will be enough to change their mind

    Also don't discount the small claims court. It will cost you a tenner but it's the principal of the matter at this point really



  • Registered Users, Registered Users 2 Posts: 9,352 ✭✭✭CoBo55


    I did it with Ulster Bank once and I had to wait for the payment to complete before initiating the chargeback.



  • Registered Users, Registered Users 2 Posts: 22,268 ✭✭✭✭ELM327


    Sounds like you had an authorization rather than a payment. I literally deal with this on a daily basis and there isnt such a thing as waiting for a payment to "complete". Payments complete once they send from the issuing bank and are accepted in the receiving bank. 24 hours is more than enough.

    Sounds like you were speaking to someone in UB who didnt know what they are talking about. Pretty common unfortunately, chargebacks (especially for quality of service or INR - item not received - as opposed to stolen financials or unauth) are not well known even in banks.



  • Registered Users, Registered Users 2 Posts: 9,349 ✭✭✭markpb


    It's rare but there are merchants who don't batch daily for some reason so you end up with a delay between authorisation and settlement. You can't start a dispute until the settlement record has been received. There are also times like bank holidays when settlement isn't processed by the issuer for several days after the authorisation.



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  • Registered Users, Registered Users 2 Posts: 22,268 ✭✭✭✭ELM327


    Yep, 24 business hours usually. Unless it's an authorization payment (referred to as a payment hold). I currently manage interchange and scheme optimization at a large tech co so I'm familiar enough with the process.



  • Registered Users Posts: 419 ✭✭rodneytrotter15


    Used the new chargers in the Crescent Shopping Centre Limerick for the first time yesterday. Only noticed that they went in last week and I live less than two miles from the place. Mighty job with 6 200k/w chargers and were badly needed on that side of the city.



  • Registered Users, Registered Users 2 Posts: 9,778 ✭✭✭Red Silurian


    If you think 6 chargers are good just wait till you see that there's actually 8 of them there



  • Registered Users Posts: 419 ✭✭rodneytrotter15


    I'm blaming the hangover for my inability to count past 3 units.



  • Registered Users, Registered Users 2 Posts: 9,778 ✭✭✭Red Silurian




  • Registered Users, Registered Users 2 Posts: 4,239 ✭✭✭MarkN


    early stages of them but there’s 2 or 3 chargers going into SuperValu Sutton at the moment. Assume like other sites, they’re ecars.



  • Registered Users Posts: 26 dublinman1013


    1. I stopped at durrow earlier to do a fast charge
    2. I drive a VW egolf (2019)
    3. The ESB High Power Charger said my battery was at 100%. I assumed this would take my car up to it's full range of ~237km
    4. When I got into the car though it had only charged up to ~157km so I had to do a second stop

    Any idea why this is?



  • Registered Users, Registered Users 2 Posts: 12,741 ✭✭✭✭Flinty997


    Depends how you are driving. You'll go further at 80km/h than at 120. So the guessimeter assumes what you'll get based on your driving and if you had AC on etc.

    Have you ever got 237 from the eGolf. I never got anything close to that. That said I rarely did long runs.



  • Registered Users, Registered Users 2 Posts: 15,738 ✭✭✭✭AndyBoBandy


    if you drive for 300km at no higher than 50km/h, the car will assume that’s your average driving stumble and will show a very high range at 100%, but if you drive for 300km at 120km/h and fully charge it will show a much lower range.

    On most cars the GOM estimate will be based on your recent driving…



  • Registered Users Posts: 26 dublinman1013


    Thanks. I was driving from Dublin to cork and going the full 120kph when the motorway allowed.

    Do you recommend anything to get more out of the battery?



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  • Registered Users, Registered Users 2 Posts: 12,741 ✭✭✭✭Flinty997


    Drive slower. Even 100km/h makes a big difference. Put it on cruise control. Turn off AC unless you need it. On motorways your getting enough cold air from the vents. Use B mode.



  • Registered Users, Registered Users 2 Posts: 7,627 ✭✭✭10-10-20


    Yes, go slightly slower and don't carry excess loads or bikes, roofboxes or rails if you don't need to. 110kmh is a better compromise.



  • Registered Users, Registered Users 2 Posts: 11,985 ✭✭✭✭the_amazing_raisin


    You can drop down to 110 or even 100 and that will lower consumption

    There's a school of thought that it's better to drive fast and stop often, charging only to around 50-60%

    Batteries generally charge faster the lower the SoC, so this means you'll minimise the time spent charging. Since you only need to get to the next charging stop, you can afford to drive faster and suffer higher consumption

    Of course this does increase the number of stops, so it's up to you whether you prefer one long stop or 2-3 short of ones

    I would definitely not recommend charging to 100% on a fast charger unless you need it, the car will charge very slowly once it's above 80%

    There's also no benefit to using a 150kW charger since the E-Golf charges at around 40kW max. You're paying a premium for nothing, it would be better to use a 50kW charger if there's one available

    Personally I would charge to the minimum you need to get to where you're going plus a safe buffer. Who wants to spend 5 times the amount on energy versus the cost of home charging unless you absolutely have to

    "The internet never fails to misremember" - Sebastian Ruiz, aka Frost



  • Registered Users Posts: 483 ✭✭PaulRyan97


    You're leaving out some details here, you say you gained 100kms range from the charge but aren't giving your starting SoC%. What was the car reporting as it's SoC% afterwards?



  • Registered Users, Registered Users 2 Posts: 7,813 ✭✭✭CMOTDibbler


    Also do you have a charge limit set in the car?



  • Registered Users, Registered Users 2 Posts: 12,741 ✭✭✭✭Flinty997


    I don't think going faster is going to outrun your consumption. Not in a car with 32kw battery and 40kw charging. Be interested in seeing any figures of it in practise. Bjorn obviously goes high speed in his tests.

    I would say I rarely worry about the speed but I'm almost never doing long journeys. I you might more range staying off the motorway. Not always practical either.



  • Registered Users, Registered Users 2 Posts: 12,741 ✭✭✭✭Flinty997


    Try planning it with ABRP (a better route planner) you can experiment with different speeds on it and different charging stays to see which makes the journey shorter.

    If you buy the right OBD (Vgate iCar Pro Bluetooth 4.0 (BLE) OBD2) you can with a premium account on ABRP see the battery % on the later eGolf and use it when navigating..



  • Registered Users, Registered Users 2 Posts: 7,627 ✭✭✭10-10-20


    Is a direct connection to the dongle now supported or do you still need Torque Pro? I can't see the option of direct-connect in ABRP yet…?



  • Registered Users, Registered Users 2 Posts: 12,741 ✭✭✭✭Flinty997


    Direct works but only some dongles, with a premium account.

    https://abetterrouteplanner.com/premium/

    I tried a different dongle initially didn't work. Just got a different one it works. Though fiddly to set up.



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  • Registered Users Posts: 26 dublinman1013


    I think I have the issue figured out.

    I didn’t realize esb charger app % was related to a 45 minute limit they had. I thought this reading was the car battery.


    The boost given in 45 minutes isn’t enough power to get me to max energy.

    I guess I can go to two on Dublin to cork route for 45 mins max each and that will work?



  • Registered Users, Registered Users 2 Posts: 7,627 ✭✭✭10-10-20




  • Registered Users, Registered Users 2 Posts: 12,741 ✭✭✭✭Flinty997


    eGolf will charge DC fast to about 85% then slow down. So if charging on a journey you'd charge at 20% and stop at 85% then repeat at the next charger.

    You'd only go to 100% before a long journey or if you really needed it. Because 85-100% will take a lot longer.

    Interestingly...

    ABRP tells me the eGolf should do Cork to Dublin with two 30 mins charging stops. Total Journey time of 3hrs 30 Mins approx.

    Doing it at 100kph ABRP suggests same 3:30 journey but one stop of 40 mins. At 80kph its 3:45 and one stop at 26 mins. I expect it would impossible to stay at 80 even if you wanted.



  • Registered Users, Registered Users 2 Posts: 1,546 ✭✭✭denismc


    Was in the Crescent shopping centre in Limerick at the weekend, what a terrible layout, you have to navigate through a busy car park and the charging spaces are tiny.

    Also it was the first time in over 2 years that I found a faulty charger, I won't be charging there again unless I am really stuck.



  • Registered Users, Registered Users 2 Posts: 9,778 ✭✭✭Red Silurian


    The last time I was there one of the chargers was shown as faulty on the app but it worked with the ecars card. It took until the following day before the money was taken from my account mind so I assume it's an intermittent networking issue. The layout is probably designed to stop ICEing and it does this successfully although I agree the spaces are very narrow

    One thing I can't get working on this and other chargers is the credit card readers. This is whether I use the credit card, debit card, revolut card, or any of these through Android Pay



  • Registered Users, Registered Users 2 Posts: 11,985 ✭✭✭✭the_amazing_raisin


    The spaces are narrow in Blanch as well which is the same layout I think

    I wonder if they're trying to avoid using up existing spaces, the old layout typically turned 10-12 regular spaces into 8 charging spaces. Now it seems to be 8 from 8 spaces

    Of course there's rarely a shortage of space at the petrol pumps, funny how they aren't shoving all those into a corner 😑

    "The internet never fails to misremember" - Sebastian Ruiz, aka Frost



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  • Registered Users, Registered Users 2 Posts: 12,741 ✭✭✭✭Flinty997


    Had the advantage of encouraging EVs to take every second space if there's any sharing of charging capacity.



  • Moderators, Motoring & Transport Moderators, Regional East Moderators Posts: 8,063 Mod ✭✭✭✭liamog


    Petrol Pumps tend to be built on land owned by the petrol pump owner. I think all DC charging spaces should be built to the same standard as a disabled parking space. That way we don't have to muck around with some space flagged for disabled drivers and they're all built with accessibility in mind.



  • Registered Users, Registered Users 2 Posts: 12,741 ✭✭✭✭Flinty997


    I think they need to be deconflicted from ice cars. Be that segregated or whatever.

    Also need some legislation to prevent them being ICed not only by ICE vehicles but also EVs from blocking them. Tough love.



  • Registered Users Posts: 94 ✭✭Bannerman1969


    Often wonder would the current Section 51A Road Traffic Act cover Iceing

    A person shall not drive a vehicle in a public place without reasonable consideration for other persons using the place

    . (2) A person who contravenes subsection (1) commits an offence. 

    I think it's an €80 fine with points also.



  • Moderators, Home & Garden Moderators Posts: 6,325 Mod ✭✭✭✭graememk




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