ESB eCars

You charge back the topup amount?

I can't see that working, top up by say €20 a few weeks ago get €14 taken in error and then try to claim the whole €20 back? Worth a try maybe but I couldn't see it happening.

I have only ever instigated a chargeback (successfully) once, where Aer Lingus were the offending party and Bank of Ireland were my credit card provider. The first thing I would say is that the Bank will want to be satisfied that the steps that have been taken to resolve the matter have been reasonable and proportionate. The second aspect is that enough time has elapsed for the systems of the merchant to have processed the correct payment - I have seen Ionity take more than a month for example.

I don't work in the banking sector btw….just my very limited experience as a consumer and dealing with the Bank at the time.

With regards to issuing chargebacks against ecars, it's possible that just the threat of a chargeback will be enough to change their mind

Also don't discount the small claims court. It will cost you a tenner but it's the principal of the matter at this point really

Sounds like you had an authorization rather than a payment. I literally deal with this on a daily basis and there isnt such a thing as waiting for a payment to "complete". Payments complete once they send from the issuing bank and are accepted in the receiving bank. 24 hours is more than enough.

Sounds like you were speaking to someone in UB who didnt know what they are talking about. Pretty common unfortunately, chargebacks (especially for quality of service or INR - item not received - as opposed to stolen financials or unauth) are not well known even in banks.

Yep, 24 business hours usually. Unless it's an authorization payment (referred to as a payment hold). I currently manage interchange and scheme optimization at a large tech co so I'm familiar enough with the process.

If you think 6 chargers are good just wait till you see that there's actually 8 of them there

Fair enough

if you drive for 300km at no higher than 50km/h, the car will assume that’s your average driving stumble and will show a very high range at 100%, but if you drive for 300km at 120km/h and fully charge it will show a much lower range.

On most cars the GOM estimate will be based on your recent driving…

Drive slower. Even 100km/h makes a big difference. Put it on cruise control. Turn off AC unless you need it. On motorways your getting enough cold air from the vents. Use B mode.

You can drop down to 110 or even 100 and that will lower consumption

There's a school of thought that it's better to drive fast and stop often, charging only to around 50-60%

Batteries generally charge faster the lower the SoC, so this means you'll minimise the time spent charging. Since you only need to get to the next charging stop, you can afford to drive faster and suffer higher consumption

Of course this does increase the number of stops, so it's up to you whether you prefer one long stop or 2-3 short of ones

I would definitely not recommend charging to 100% on a fast charger unless you need it, the car will charge very slowly once it's above 80%

There's also no benefit to using a 150kW charger since the E-Golf charges at around 40kW max. You're paying a premium for nothing, it would be better to use a 50kW charger if there's one available

Personally I would charge to the minimum you need to get to where you're going plus a safe buffer. Who wants to spend 5 times the amount on energy versus the cost of home charging unless you absolutely have to

Also do you have a charge limit set in the car?

Try planning it with ABRP (a better route planner) you can experiment with different speeds on it and different charging stays to see which makes the journey shorter.

If you buy the right OBD (Vgate iCar Pro Bluetooth 4.0 (BLE) OBD2) you can with a premium account on ABRP see the battery % on the later eGolf and use it when navigating..

Direct works but only some dongles, with a premium account.

https://abetterrouteplanner.com/premium/

I tried a different dongle initially didn't work. Just got a different one it works. Though fiddly to set up.