Virgin Media Cancellation deals

Why didn't you wait until the 4th of June to give your 30 days notice? I'd ring them back cancelling what you've done and cancel on the 4th, they could easily punish you for breaking the contract.

You don’t need the cancellation date to pass before ordering. Just signup in the other name a day or two earlier to allow for delivery of the new equipment.

My experience is that there is next day delivery during the week. In this case it’s a bit awkward with the long weekend, if you order today you should get it Tuesday. But they might activate the new account early, despite you not having the equipment. Depends on how much you care about overlapping service.

If it's half price per month how come you're only saving €10?

Apologies, I was already on a half price deal from last year, €62 including phone, tv, 500 Mb bb. The new half price deal is about €10 less than that at €53.50.

It was pretty quick, within a day or two?

I'm just glad to be away from them tbh, they still managed to get €2.65 extra on the final bill😡, shower of crooks...

Question for people who cancelled for a cheaper deal: did VM get back to you by text shortly before the last date of your contract offering you the same broadband deal as newcomers? That's 35 a month.

I cancelled as I wasn't paying 70 a month after a year. After some weak offers I insisted on cancelling. Guy read out the terms and confirmed cancellation. 3 weeks before the last day, got a text offering 9 months at 35 then 3 at 70. I accepted buy now I'm thinking I should have waited until even closer and I may have got 12 months at the 35 euros.

Did that happen to anyone else who held off until the end?

Anyone that got a reinstall recently, what router was supplied? A black or white Router?

Looking for better deal or maybe moving from Vm. Please can someone help me understand this - I am on VM 360Mb and Anytime World but never plugged in or used the phone at cost of 75e pm.

I get average 250 mb on speed test. Eir say they can only offer me up to 100mb and Sky only up to 70mb. How can that be?

You only have fttc available to you for Eir and Sky, VM use their own cable which can give you higher speeds. In reality there's absolutely nothing wrong with fttc, 70 meg will handle anything that's demanded of it, YouTube, Netflix etc will all work perfectly in fact pings are lower on fttc compared to VM's co-ax cable system (ping is important to gamers).

Just off the phone to VM, I'm on 250mb broadband and been on a 9 mths @ €30 / 3 mths @ €60 deal for past year. VM not playing ball and offer for next year was a flat €45 / month for same speed. So increasing the cost for the exact same speed.

I'm strongly considering cancelling and moving to Sky as I can get FTTH to my address. Quick question about Sky broadband installation, do they normally charge a set up/installation fee for new customers?

Will do, cheers

I'll check out Pure as well. Been on WhatsApp with Sky for past half hour to try and get confirmation of no install fee...bloke asked me for my details on three separate occasions and has now said someone will call me...Jesus why is customer service so hard, a basic question needs the input of multiple people.

WhatsApp or text with them is a waste of time you're better off ringing.

nearest thread to what you are looking for

FYI, the 12 month half price VM deal is still working. Tried it on July 21 when I saw this thread, didn't get any email confirmation but did get an on-screen one.

Just got my latest bill and states 'Loyalty Offer - 12 MONTHS HALF PRICE' on the discounts and savings section and the bill is half what it normally is!

Thanks to whoever posted it originally.!

Yes, obviously. Its a break of contract.

From their cancellation email:

If you request to cancel a service(s)when you are in contract a charge of €150 per product or the monthly amount for the remaining months of your contract will apply to you, whichever is less.

I just used the above loyalty half price link. Will see what happens. Better than calling them and jumping through hoops.