Zgemma H8s

Might have been DHL or DPD as i got prices off their website to choose from.

I remember having to send a mobile phone back to Amazon and was a horrendous price but got reimbursed by them.

Make sure batteries are out and item is not sealed for inspection.

At least you have all the photos and you reflashed it to check.

where are you located, that box is cheap, WOS are not very generous, did they offer any solution?

here are the T&C's.

https://www.world-of-satellite.co.uk/index.php?route=information/information&information_id=5

Courier will put your box in hopefully if you kept the outer box packaging ? into one of their boxes or envelopes they carry on board.

Things have changed with WOS with Brexit and customs charges on top.

Many might buy off EU shops.

Most of boxes i bought were from WOS and 3 returns as faulty as one took over 3 weeks to show its issue.

Dont know of refunds as never asked.

One took a month to get the fault as would lose internet connection and was on test with them and they said it was working perfectly. Lost lan over 8 times via cable on an Extrend. , Other was a Miraclebox and cant remember the issue and was replaced in 2 weeks. Boxes do fail over time and lucky they have 2 year warranty. Only a small % fail but takes time to check them all out for their faults and get replaced when faulty.

Yes as were under 2 year warranty all were replaced when fault was found.

If boxes are found to have no fault they post it back and put it down to user error hence why all avenues are gone through beforehand.

I had a good look at the spec of that box and at 49 quid its a steal BUT and this is the catch you really need to know how to configure it as WOS may not be overly helpful. When you go to buy they give you a few options, choose image, usb hdd AND a usb stick. Now the reason they mention the USB is you need storage for the EPG and it is not good to have it saved to internal flash as it will eventually break the box. You said you had box for 6 months so I assume it worked for that time.

The problem with assessing a fault is really guesswork and the expertise of the user. It never dawned on me to ask about EPG!

However, if you had epg on a USB then you have a good case.

To put me out of my misery can you say that initially it worked OK?

Listed as H8C over there

perfect.

https://www.amazon.de/-/en/ZGEMMA-H8-2H-Full-Combo-DVB/dp/B09VY1F31W/ref=sr_1_1?crid=2LEUOB4XKU7M4&dib=eyJ2IjoiMSJ9.8r4WNoqS5q5Ux3yaUaDvzHhQxDBM4Zy01Uvy6Am9lc9Nr-pOmZXmnElne8pArfiY8Ih1Dfm73LIsFBDrDINyW-g76yRavvdeoF3ItKM_kYlZP9uSSIo7VG3aNg3RE-Nn.tleeXf94E_nkQ4fLQ535v-MtW6WnHH7VKTMS6gXthAQ&dib_tag=se&keywords=zgemma+h8.2h&qid=1727281546&sprefix=zgemma+h8.2h%2Caps%2C58&sr=8-1

That is my review.

I still have it , and its a bad buy.

Its a terrible box , avoid like the plague.

If you want a decent single tuner combo box ( one sat one T2 ) then I recommend the Octagon S8008 , its more expensive , but it works fine. It also takes an NVME card which can be configured with unlimited OS slots so great for messing about with E2 versions.

Buy cheap , buy twice.

Photo on 11-09 shows astra 28.2 selected.

Abm on 16-09 shows Saorview and your region and Sky Roi.

I did not see Freesat on your setup as i have Sky Uk and Freesat to gain more channels.

We told you Freeview was via aerial and to change in to Saorview and your region which you did.

Leonita they are pulling the wool over your eyes and have twigged you dont know enough about enigma 2 to tackle them.

Get back onto to them, I dont know if you are phoning or email but I had a look at your pics again and the faults are, its looking for freeview and you never set that, tell them that, and it also has an error message about powertimer.

2. The box worked for 6 months and has now developed a fault, that's not a user fault that's a hardware fault.

3. If they are so sure the box is OK get them to set up freesat UK using Northern Ireland and confirm they can receive the channels. Then all you have to do is tune in saorview.

WOS offer a service whereby they will install image of your choice, they usually charge a £1.00. Tell them how much it has cost you to date.

I have to say that box is poor and to be honest wont last long. They should at least give a new one already configured but they have us by the.. and if you complain on their website they close you down.

I'm afraid they will send it back in same condition and then you are goosed.

There should be no customs charges as was already paid for.

Did you post that Saorview photo and your Sat tuner on 28.2.

They will always want an invoice to see your on their system as its a record of sale and when..

Get them to set it up correctly and post back to you. here is a link to your box and they options they charge to set up £1.00 get openvix. Its the least they can do.

https://www.world-of-satellite.co.uk/satellite-and-terrestrial/digital-receivers/zgemma/zgemma-h82h

Hmmmm, channel ordering!!! gets me a bit worried, I would not mess with that box. Can you explain and say what method you use?