Sky Mobile, coming to Ireland

So just to be clear, you reckon got to sky.com/activation, enter the activation code etc., and only when the signal disappears on the phone (Eir in my case - would have moved to GoMo, but wanted the extra roaming data for the holidays) replace the SIM?

In my case, I would have been happy to use GoMo only that the coverage is too bad where I live. I'd sometime get less than 1Mb down. I could have bridged the gap with Wi-Fi calling but wasn't comfortable with only relying on that.

Are you activating via the app or the website? I couldn't get started on the app without an error. The website worked but not without giving me an error on my first attempt to confirm the details at the last step. It errored and had a Try Again button, so I did that, and thankfully it worked the second time.

Do you have more than one number on your Gomo? Why would that matter?

try hit the "try again" button on the mysky app when it pops up with the error

Look at previous posts.it's hit and mostly miss

I have good signal and 5g but i'm only getting 15Mbps down and up seems to be around 55 on my nothing phone 2a, I am in a small enough town(8k people) , any one have this problem or is it more related to the area, can't remember what speed i was getting on 48 but defo not this slow.

So we've cancelled down the existing SKY number/mobile account and we're going to try again with a new SIM/account. They have raised the order on their side this time but I have no faith that it'll make any differences as she has selected exactly the same options as I did at the weekend.

If it fails again I'll just forget about it.

Yes this would seem to be the Comcast effect . Support outsourced to India who can only read from a very limited script and no initiative/authority beyond that. Very disappointing TBH but then I've never had to deal with GoMo support either - as long as things just work/bill as expected that's all I need.

You'd think not, but……

you should keep Data Roaming switched on

Something I neglected to mention, is that a factory reset isn't your only way out of this scenario unless you're impatient and impetuous like me.

So, if your 2FA issues at least are a result of the SIM being recognized as a different number by your phone and a factory reset would cure it, the other option is to get a replacement SIM. This would be just as effective because the phone will see the new SIM as…new, ie. it having a different ID and whatnot. If you get a replacement, activate and port it before putting into your phone, that could be a more convenient solution for you.

As for WiFi calling, I'm not so sure, given I'm having issues with that as well. VoLTE seems to work as I can make "HD" calls but no matter what I do, I can't call when there's no radio signal when I'm connected to WiFi.

I see now that there’s a SIM application for toggling between Sky settings and partner settings. I remember that from Tesco Mobile, having to select that when roaming. Are they using Tele2 as a roaming partner I wonder?

I've activated as @DECEiFER suggested above, waiting for the eir SIM to go dead. Swapped in the Sky SIM and no connection, so added mobile.sky as an APN as suggested. Meanwhile got a text and a settings notification to click which effectively set up the same thing.

So what I've observed so far (on a OnePlus 12R):

• Number has ported - my daughter was able to call me
• VoLTE is nowhere to be seen - either in the status bar or as an option anywhere
• Same for WiFi calling - not on and nowhere to turn it on
• 2FA seems to be working - tested with my work Microsoft account, and got notification from the bank when turning off the parental controls (the latter seems to work better than Eir in the banking app - though maybe that's down to somebody finally fixing some of the bugs in that!)
• Speed is much lower than Eir (~48Mb/s vs >200Mb/s) with the proviso that I have line of sight to the Eir base station about 150m away from my front door whereby the Vod mast is a bit further away and has buildings and a hill in between
• On the latency, pings as reported are over 50ms whereas Eir was just over 20ms. I tried changing the DNS via private DNS to Google as I'd suggested above, to no avail.
• [Edit - the default PIN is 0000 so got this working. Had to go to UK help page though] I can see no reference to PIN or PUK anywhere, if I try to enable SIM card lock it asks me for the existing PIN which doesn't appear to be 1111 (which they suggest somewhere), nor is it the PIN I had on my old SIM (which I wouldn't expect it to be anyway). Anybody any idea about this? I have visions of trying to turn the phone on, being asked for a PIN, and the phone then locking

Actually got delivered today.

What idiot staff member thought it was a good idea to put the dispatch date as “Delivered” on the app. 🤦‍♂️

Another oddity I noticed, probably my autistic brain noticing this stuff… 😂

The ICCID on the SIM starts with 8935308. The two digits after 353 usually match the MNC (01 for Vodafone, 03 for Eir etc). But the MNC for Sky seems to be 25 from other posts here.

No, I asked about an eSIM but they said they couldn’t set one up for me at that time. I saw that there’s an option to convert to eSIM on the MySky app though.

Still showing as Tele2. If I go into the Roaming SIM application and choose Partner network, it does change the APN settings to the Tele2 ones (and the About page shows the Tele2 carrier file).

Given that people seem to be getting UK ads, has anybody noticed if there's any impact on geo-blocking? Either not being able to watch the RTE player, or conversely being able to access UK streaming. I did a quick test with a VPN and was able to stream RTE when it was down, but not when connected to the UK. I wonder is it a lottery as to where the connection emerges in the Sky universe? If so, it could lead to a rather inconsistent user experience.

Same here, getting an Irish IP so haven't personally encountered the UK issue.

no. If it’s easier you could sign up on the phone, if it’s giving you too much hassle online you could just use another email.

Ended up having to ring them and got sorted

Nah got the physical sim card

Done, two SIMs.

Had to re-do the port. During the combined port / activation it never asked if my number was “registered” and then the port failed. Got an email to say this. Re-attempted in a dedicated porting form and it ported in less than two mins.

Painfully also had to manually add the APN settings which I can see confusing your average Joe.

Ported from Gomo today. Sim took around a week to arrive. Number ported immediately and MFA working as normal. Totally seamless experience tbf and the text notifications are great.