Pixmana digital printing?

Smithers · 12-08-2006 07:48PM #1

just noticed this

http://www.mypixmania.com/ie/uk/bundles/

12 yoyo for 100 prints incl postage

Seems like a gud deal?

anyone used them before?

GrumPy · 12-08-2006 07:52PM

I used them for pc stuff, no problems.

Ruu_Old · 12-08-2006 07:59PM

A couple of boardsies I know use them, seem pretty good.

Smithers · 12-08-2006 08:07PM

yeah used them for pc and electrics myself -

never for digital printing though....................

dwaned · 12-08-2006 08:49PM

I've used them for electrics and camera's and found them very good. I've also got the 100 photo's your talking about and the quality is very good and very quick delivery time. Also got one of there gift keyrings, again very good and quick....

Gibs · 12-08-2006 09:51PM

Avoid like the plague. WHen everything goes well they are your best friend and you won't be able to say enough good about them - prices are good, website seems great, plenty of promises re support etc.

The first time anything goes wrong you will not be able to contact them, they will not answer emails, they will refuse to fix problems and will generally deal with customer service with a "we are ignoring you in the hope that you will go away" approach.

I won't bore you with the details of my experience, but just google pixmania and customer complaints or some variation thereof and you will find whole forums devoted to complaining about them. The French government actually launched an investigation into them, such was the level of dissatisfaction with their treatment of customers. A truly shocking company that entices you with their their low prices and then treats you like crap if anything goes wrong. Still, you might be lucky and be one of the people that doesn't experience a problem with them and then writes in a bemused and uncomprehending tone in reply to posts that complain about them saying "well I never had a difficulty with them". Well, yes. Good for you. But it doesn't mean that many other people didn't.

On the other hand, you are not risking much if its just a few euro for a set of prints. Try waiting a year to get your faulty mini dv camera returned to you, for which you paid over 800 euro, having had to resort to contacting the president of the company after months of frustration, only to have the camera returned to you without the fault repaired.....but I said I wouldn't bore you with my story :rolleyes:

Caveat emptor !!!

pissed · 13-08-2006 10:38AM

I used them for the first time about two weeks ago, paid €15 for 100 6x4 and a half including delivery. Quality was excellent and delivery was quick too. I would use them again.

Smithers · 13-08-2006 12:49PM

pissed wrote:

I used them for the first time about two weeks ago, paid €15 for 100 6x4 and a half including delivery. Quality was excellent and delivery was quick too. I would use them again.

cheers pissed, must give them a shout and get some of these from pc to paper!

Timmyhealy · 13-08-2006 01:02PM

Ordered some photo's from them a few wks ago, and again a couple of day's later, got the second batch ok, pic quality good, still haven't got the first ones, rang them, and rang again, and again, and again, waste of time. Ordered a digital camera from them last year, payment from credit card was taken the following day, took another 10 wk's and about 40 phone calls to get the camera.,

gre_soul · 13-08-2006 05:41PM

ive recieved photos from them before (on time) and they came out very good. Ive also ordered a camera off them but that arrived a little late (2 weeks). prices are real good though.

Blade · 13-08-2006 07:56PM

As has been said, if things go well you'll get a good deal, if they don't you're in serious trouble. Not only should you check google about them but even search these boards.

JimmySmith · 13-08-2006 07:56PM

www.foto.com

even cheaper, great quality and you'll get them in less than a week

Smithers · 13-08-2006 08:40PM

thanks folks, i know the it related horror stories about all the online retails,

was just interested in the picture processing side of things, but thanks for the advice,

GerTipp · 14-08-2006 07:18AM

I "tried" to use this offer. They make you buy the credits first as a package + then apply the package at the checkout to the 100 photos that u are buying. I ticked this option but once I processed the order, I found that they had charged for the 100 photos serperately + not used the package. No amount of emails to pixmania would change this for me. Still haven't got the photos either. Definatly not going to use them again.

Pixmana digital printing?

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