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PS3 randomnly stopped reading discs

  • 12-01-2008 07:16PM
    #1
    conzy
    Subscribers Posts: 6,408 ✭✭✭


    I got Motorstorm today from a friend, put it in my PS3, tried to play online, had to downlaod the latest patch... everything worked fine...

    Then i took out Motorstorm, put in GH3 and nothing!

    I tried:

    More Games
    Blu-Ray films
    DVD
    CD......

    I hear a few people have had this issue with the 40gig PS3?

    What should I do? is there a fix? Or just send it away? :(


Comments

  • #2
    mangan11
    Registered Users, Registered Users 2 Posts: 9 ✭mangan11


    Same problem here. Game frooze and when i turned it back on again it wouldnt load. Patch was supposed to come out last tuesday to fix all problems but it didnt. Brought playstation back to game the other day and swapped it without any problems


  • #3
    conzy
    Subscribers Posts: 6,408 ✭✭✭conzy


    Seems the 40gig model has a higher failure rate, some Dutch site reported it being as high as 40% but that seems very...

    I'll just ring Sony Ireland Monday and see what they say, Ill probably have to ship it back to komplett :(


  • #4
    311
    Closed Accounts Posts: 5,332 ✭✭✭311


    its actually mostly the older 60GB models that give trouble.

    It's funny though ,sony found a good way to use the ps3's that are sent back. They use them as part of their super servers.:D no need for blu-ray.


  • #5
    witnessmenow
    Registered Users, Registered Users 2 Posts: 7,320 ✭✭✭witnessmenow


    my uncles one did the same.. the shop replaced it


  • #6
    sirpipalot
    Closed Accounts Posts: 28 ✭sirpipalot


    I live like down the road from Conzy, he told me about this yesterday and i woke up this morning to find my ps3 had decided to go and do the same thing...

    "Buy a PS3, there's a 60% chance it'll actually work!"

    wonder why that's not on the box...


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  • #7
    witnessmenow
    Registered Users, Registered Users 2 Posts: 7,320 ✭✭✭witnessmenow


    ah sure your probably playin hurling with your ps3s in kilkenny!


  • #8
    conzy
    Subscribers Posts: 6,408 ✭✭✭conzy


    hey pip! Just rang Sony Ireland and they said ship it back to Komplett.... :/

    It will be about 20 euro for registered post i would imagine :/


  • #9
    sirpipalot
    Closed Accounts Posts: 28 ✭sirpipalot


    aw nuts...

    ah well, guess I'll have to go back to playing real hurling, 24/7 because thats all we do here...


  • #10
    Plascebo
    Registered Users, Registered Users 2 Posts: 798 ✭✭✭Plascebo


    Same thing happened me on 21st Dec. Rang Sony helpline and cos of the time of year had to wait till 4th Jan to get it collected and got a new one last Friday (11th). Happy days.:)


  • #11
    conzy
    Subscribers Posts: 6,408 ✭✭✭conzy


    Did Sony replace it with a new console? Where did you buy it?

    Did you have to return all the accessories and original packaging or just the console?


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  • #12
    quinta
    Registered Users, Registered Users 2 Posts: 112 ✭✭quinta


    I had the exact same prob before over Christmas. Updated to 2.0.9 and then 2.0.10 I think the version was, it worked for a bit but then started making a clunky noise and stopped reading all DVD's, Games and Blueray discs. Brough it back into Gamestop, it was past the 30 days from when I bought it, but they replaced it straight away. I haven't updated it since.

    I had the 40GB version.


  • #13
    Vorrtexx
    Registered Users, Registered Users 2 Posts: 541 ✭✭✭Vorrtexx


    Seems like alot of people have had disc drives fail in their PS3


  • #14
    johnny_adidas
    Registered Users, Registered Users 2 Posts: 1,977 ✭✭✭johnny_adidas


    anyone had their 60GB replaced with same or are these all 40s that are being returned?


  • #15
    woodyg
    Registered Users, Registered Users 2 Posts: 1,204 ✭✭✭woodyg


    Dam it :mad: same issue happened with our PS3 over the weekend.
    Was settling in watchin our 1st Blue Ray movie (Casino Royale) and about 15 minutes into the film bang screen frooze and the drive started to spin up.
    Gave it a minute and powered it off and reset back to factory settings no Joy:(

    It wasn't even being over used as it was only got in Mid December and all we had done is play some PES and watch a couple of DVD's.
    Pain in the hole may bring it back to GameStop now.


  • #16
    jones
    Registered Users, Registered Users 2 Posts: 3,187 ✭✭✭jones


    this sounds a bit familiar to my problem.
    basically 99% of the time there is no problem but the odd time the ps3 doesn't recognise a game is in the drive and makes a clunky noise. now all I have to do its turn it off and back on and its perfect straight away but is this something that could get worse?
    I have ps3 since about April and its only happened a handful of times but I'm just nervous of it completely failing when the warranty is out.

    p.s. I have the 60gig so what happens if Sony say they will replace ps3? give me a 40gig and my tough?


  • #17
    sirpipalot
    Closed Accounts Posts: 28 ✭sirpipalot


    99% of the time? hmmm...

    >casually scores a point without looking<

    something tells me it's a little higher


  • #18
    jones
    Registered Users, Registered Users 2 Posts: 3,187 ✭✭✭jones


    sirpipalot wrote: »
    99% of the time? hmmm...

    >casually scores a point without looking<

    something tells me it's a little higher

    ok not sure what your trying to get at there mate all i know is it this has happened 2/3 times since i bought the ps3


  • #19
    Plascebo
    Registered Users, Registered Users 2 Posts: 798 ✭✭✭Plascebo


    conzymaher wrote: »
    Did Sony replace it with a new console? Where did you buy it?

    Did you have to return all the accessories and original packaging or just the console?

    Yep, they had a delivery guy come and collect it (just the machine in the box, no accessories) and the following week got a refurbished one back. No probs. The reason I had to get it collected and not bring it back to the shop was because it was a 60 gig and I wanted a 60 gig in return and HMV (where I bought it) had no 60 gigs in stock (obviously).


  • #20
    prodigal_son
    Registered Users, Registered Users 2 Posts: 233 ✭✭prodigal_son


    Blue laser diodes :p


  • #21
    cfingers
    Registered Users, Registered Users 2 Posts: 100 ✭✭cfingers


    Same thing happned to my PS3. Had trouble reading games every now and then since start of december and stopped working last week. I have 40GB that i bought in November in Tesco.

    Has anyone tried to return the systems to Tesco. What do they do?


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  • #22
    robz150
    Registered Users, Registered Users 2 Posts: 230 ✭✭robz150


    Same thing happened to mine only had it a week, was working okay. Switched it on one day and it wouldn't recognize the disk tried other games and DVD's same thing. Reset back to the original and still nothing. Brought it back (40GB Tesco bought in Nov as well) no problem changing it they said it was the first one that got sent back (they would :D).


  • #23
    Varik
    Registered Users, Registered Users 2 Posts: 12,510 ✭✭✭✭Varik


    buy a cleaning disc might help
    mine stop playing dvd so kept trying to run it and it started working fine from then
    was just dirty get the cleaning disc


  • #24
    mccarrd2
    Registered Users, Registered Users 2 Posts: 65 ✭✭mccarrd2


    Can someone post the Sony number I should ring


  • #25
    Plascebo
    Registered Users, Registered Users 2 Posts: 798 ✭✭✭Plascebo


    Here you go, I knew it by heart this time last year :)

    0818 365 065


  • #26
    antz182
    Registered Users, Registered Users 2 Posts: 116 ✭✭antz182


    my ps3 just stopped reading disks tonight, any idea what i should do? warrenty is gone out the window and i'm not paying through the nose to get it fixed, thankfully i do law and im gonna throw every bit of consumer legislation i can at them to pay for the fix themselves.


  • #27
    F1ngers
    Moderators, Computer Games Moderators Posts: 10,935 Mod ✭✭✭✭F1ngers


    antz182 wrote: »
    my ps3 just stopped reading disks tonight, any idea what i should do? warrenty is gone out the window and i'm not paying through the nose to get it fixed, thankfully i do law and im gonna throw every bit of consumer legislation i can at them to pay for the fix themselves.

    You should read this thread so, http://www.boards.ie/vbulletin/showthread.php?t=2055795516


  • #28
    antz182
    Registered Users, Registered Users 2 Posts: 116 ✭✭antz182


    thanks man... thats gonna come in handy tomorrow morning


  • #29
    antz182
    Registered Users, Registered Users 2 Posts: 116 ✭✭antz182


    grrr they're refusing to admit that there's a problem and they want 160 euros to fix it.....small claims court beckons i think


  • #30
    Elessar
    Registered Users, Registered Users 2 Posts: 5,268 ✭✭✭Elessar


    Just make sure not to make the rookie mistake and go after Sony with the small claims. It's the retailer you must go after, as your contract of sale is with them. :)


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