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Prepaid service

ned rierson · 2012-03-22 18:16:01

I booked a serviceman to come look at a pump and had to pay upfront. Now i want to cancel his visit. Will my credit card still be charged ?

22-03-2012 6:16pm

#1

ned rierson

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I booked a serviceman to come look at a pump and had to pay upfront. Now i want to cancel his visit. Will my credit card still be charged ?

0

Comments

#2 22-03-2012 6:22pm

dudara

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Can't say without knowing the T&Cs. Were there T&Cs attached to your booking?

0
#3 22-03-2012 6:43pm

ned rierson

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Dont know. He didnt mention any.

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#4 22-03-2012 7:01pm

Davy

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ned rierson wrote: »

Dont know. He didnt mention any.

I think the only way is to ring and see what terms there is. It similar cases you get refunded once cancelled in X time in advance, or sometimes pay X% so there is no definite answer. If he said no refunds, then you should have been told this before you agreed to pay

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#5 22-03-2012 7:24pm

ned rierson

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I only spoke to someone in the service dept. The actual serviceman hasnt contacted me yet so if i ring first thing in the morning they may not charge me. I hope.

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#6 22-03-2012 10:54pm

dudara

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Ring the service dept as they are the people who took the order, and can cancel it.

The service man won't know (or care) about the bookings, he just acts on them

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