Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Curious Observations

  • 04-02-2013 12:00pm
    #1
    Registered Users, Registered Users 2 Posts: 1,233 ✭✭✭


    I recently flew with Aer Lingus to Zurich and back. The service was as usual quite good, no fuss at all about bags etc, and they were very efficient, friendly, and clean. Miles apart from Ryanair crap.

    Anyway, aside from that, I was curious about 2 things I observed:

    1. When taking off from Zurich, the Captain did not dim or switch off the lights at all and the plane took off with full cabin lights on. Isn't that against regulations?

    2. Just before landing in Dublin, the senior air hostess (a friendly, chatty lady) took off her (flat) work shoes and put on (ridiculously) high heels, and packed her bag to leave (as it was the last flight of the evening). Is there any "footwear" regulation with regards to cabin crew at landing / take off. Surely in any emergency (especially at a high risk time like landing) she couldn't be running up and down in those or assisting anyone!!

    I know, two minor things but I'm just pedantically curious. Overall, I really like Aer Lingus's product these days, they have moved on to be a really nice efficient and friendly airline to travel with (although the strike issues remain one negative point...).


Comments

  • Registered Users, Registered Users 2 Posts: 743 ✭✭✭LeftBase


    MuffinsDa wrote: »

    1. When taking off from Zurich, the Captain did not dim or switch off the lights at all and the plane took off with full cabin lights on. Isn't that against regulations?

    That is only generally done at night or at times of low light levels such as early morning or the evenings. There is little need to do it during daylight hours although some airlines do.
    2. Just before landing in Dublin, the senior air hostess (a friendly, chatty lady) took off her (flat) work shoes and put on (ridiculously) high heels, and packed her bag to leave (as it was the last flight of the evening). Is there any "footwear" regulation with regards to cabin crew at landing / take off. Surely in any emergency (especially at a high risk time like landing) she couldn't be running up and down in those or assisting anyone!!

    Where I work anyway the rules are that cabin crew wear flat shoes while on board the aircraft. Perhaps she was cutting corners and working outside the lines. I'd imagine she would kick off her shoes and go barefoot if their was an emergency.


  • Registered Users, Registered Users 2 Posts: 1,233 ✭✭✭MuffinsDa


    LeftBase wrote: »
    That is only generally done at night or at times of low light levels such as early morning or the evenings. There is little need to do it during daylight hours although some airlines
    Take off was at 21:20, pitch dark!


    LeftBase wrote: »
    Where I work anyway the rules are that cabin crew wear flat shoes while on board the aircraft. Perhaps she was cutting corners and working outside the lines. I'd imagine she would kick off her shoes and go barefoot if their was an emergency.

    I think she was cutting corners! As far as I remember she didn't stow away her bag properly either, it was just sitting in the front of bulkhead and could impede emergency exit! In an emergency I would much prefer to have shoes if I have to jump into an icy surface!


  • Registered Users, Registered Users 2 Posts: 1,351 ✭✭✭basill


    These are serious safety concerns that you raise. You don't have the balls to ask her to her face but instead you raise this on an anonymous internet forum no doubt looking for guidance on the rules and regs so you can write a letter trying to get her into trouble. Glad to see the Irish begrudgery is alive and well.


  • Registered Users, Registered Users 2 Posts: 2,286 ✭✭✭tfitzgerald


    basill wrote: »
    These are serious safety concerns that you raise. You don't have the balls to ask her to her face but instead you raise this on an anonymous internet forum no doubt looking for guidance on the rules and regs so you can write a letter trying to get her into trouble. Glad to see the Irish begrudgery is alive and well.

    Wow! That escalated quickly


  • Registered Users, Registered Users 2 Posts: 5,050 ✭✭✭Comhrá


    basill wrote: »
    These are serious safety concerns that you raise. You don't have the balls to ask her to her face but instead you raise this on an anonymous internet forum no doubt looking for guidance on the rules and regs so you can write a letter trying to get her into trouble. Glad to see the Irish begrudgery is alive and well.

    Why on earth does the OP deserve such a tirade of abuse like that for????:confused:


    They raised perfectly legitimate points. As stated, they were just curious. I don't see any suggestion that he/she was about to write a letter of complaint to her employer. Get a grip basill.


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 2,985 ✭✭✭Stovepipe


    Hi there
    the lights in the cockpit would be dimmed and they're the ones that matter. The CCM was getting ready for a swift exit as it had probably been agreed between her and her mates as to which one would go back to the office after the flight, and it wasn't her. If she had her bag in the way, that was a no-no, right enough.

    regards
    Stovepipe


  • Registered Users, Registered Users 2 Posts: 743 ✭✭✭LeftBase


    Stovepipe wrote: »
    Hi there
    the lights in the cockpit would be dimmed and they're the ones that matter. The CCM was getting ready for a swift exit as it had probably been agreed between her and her mates as to which one would go back to the office after the flight, and it wasn't her. If she had her bag in the way, that was a no-no, right enough.

    regards
    Stovepipe

    Lights in the cabin should be dimmed at night too so as to avoid flash blindness in the event of an emergency exit from the aircraft. The dimming of the lights allows some time for passengers eyes to adjust to low light levels so they can see where they are going if the lights go out in an emergency and also so they can see where they are running in terror when they exit the aircraft.

    Basill is just annoyed because Aer Lingus were mentioned by name and he is an Aer Lingus man. That seems to be a pattern among Aer Lingus crew...very loyal to the brand!


  • Registered Users, Registered Users 2 Posts: 1,233 ✭✭✭MuffinsDa


    Stovepipe wrote: »
    Hi there
    the lights in the cockpit would be dimmed and they're the ones that matter. The CCM was getting ready for a swift exit as it had probably been agreed between her and her mates as to which one would go back to the office after the flight, and it wasn't her. If she had her bag in the way, that was a no-no, right enough.

    regards
    Stovepipe

    Thanks. I can't trust my memory on the bag being on the way 100% to be honest. I remember it was sitting there, and I said I must remember to check if she leaves it there during landing, but I forgot. The last time I saw the bag sitting on the floor was maybe around 5 mins before landing. So I can't really be sure.


  • Registered Users, Registered Users 2 Posts: 1,233 ✭✭✭MuffinsDa


    LeftBase wrote: »

    Basill is just annoyed because Aer Lingus were mentioned by name and he is an Aer Lingus man. That seems to be a pattern among Aer Lingus crew...very loyal to the brand!

    Right! But I am a loyal Aer Lingus custmer, I've flown with them numerous times within the last 12 months and find them very pleasant. I have even chosen Aer Lingus connections for 1st legs of long haul flights (to London) over British Airways. So no gripes about Aer Lingus, just curiosity about those 2 pedantic points (lights and shoes!)


  • Closed Accounts Posts: 345 ✭✭Flier


    The lights should have been dimed - this is a cabin crew function and is not controlled from the cockpit. Presumably this was an oversight on her part.

    The CCM should have had on flat shoes.

    The CCM's bag should have been stowed for landing. Whatever about the shortcuts re shoes (actually exempts the airline from responsibility in the event of an injury if she was wearing heals) I would be very surprised if the bag wasn't stowed.


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 7,561 ✭✭✭andy_g


    basill wrote: »
    These are serious safety concerns that you raise. You don't have the balls to ask her to her face but instead you raise this on an anonymous internet forum no doubt looking for guidance on the rules and regs so you can write a letter trying to get her into trouble. Glad to see the Irish begrudgery is alive and well.

    Basil.

    I suggest toning down the attitude or you wont be here long.


  • Moderators, Society & Culture Moderators Posts: 4,243 Mod ✭✭✭✭Locker10a


    Ya If take off was during the hours of darkness then the cabin lights should have been off/dimmed ! And i cant understand how this wasn't done as part of the cabin crews final cabin secure checks, which must be confirmed with the captain before the aircraft can enter the runway! As for the heels, that im not sure about! Ive seen crew wear high heels during takeoff on ryanair flights before too so I imagine that its a recommendation to wear your flats for the critical phases of flight but not a regulation as such and therefore is left to the individual crew members discretion !
    As for the bag i would put money on it that it was NOT left out in the exit route for landing! The crew member may have placed it in the toilet for landing, as ive seen this done before on EI flights ! Its not a hazard as nobody will use the toilet during landing/in an emergency as it is locked and the bag will not block any exit there either!


  • Registered Users, Registered Users 2 Posts: 3,941 ✭✭✭pclancy


    I personally would give the girl a break shes been on her feet the whole day tending to the needs of passengers but yes she should have done the things you mention. I'm sure in an emergency the shoes would be gone in 1 second and the door open with her shouting at you to get out. You'd probably see the bag sail over your head and land on the tarmac before you reached the end of the slide :)


Advertisement