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Not receiving (some) email notifications

muffler · 2013-04-08 08:58:35

For the last couple of months I am not receiving notifications of new posts in all threads I am subscribed to/following. I probably get email notifications of new posts in about 80% of the time when new posts appear in the subscribed threads. Its not the end of the world as I can go into my list of subscribed threads and…

08-04-2013 08:58AM

#1

muffler

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For the last couple of months I am not receiving notifications of new posts in all threads I am subscribed to/following. I probably get email notifications of new posts in about 80% of the time when new posts appear in the subscribed threads.

Its not the end of the world as I can go into my list of subscribed threads and check there but when it slips off the front page of that list it gets a tad more difficult to find.

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#2 08-04-2013 09:19AM

28064212

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muffler wrote: »

For the last couple of months I am not receiving notifications of new posts in all threads I am subscribed to/following. I probably get email notifications of new posts in about 80% of the time when new posts appear in the subscribed threads.

Same behaviour for me. I find it's usually biggish threads that it happens to, but it's pretty irregular, so hard to pin down.

muffler wrote: »

Its not the end of the world as I can go into my list of subscribed threads and check there but when it slips off the front page of that list it gets a tad more difficult to find.

I use http://www.boards.ie/vbulletin/usercp.php, it shows only followed threads with unread posts in them.

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#3 08-04-2013 09:32AM

muffler

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28064212 wrote: »

Same behaviour for me. I find it's usually biggish threads that it happens to, but it's pretty irregular, so hard to pin down.

Definitely hard to pin down as I didn't get an email notification of your post.

28064212 wrote: »

I use http://www.boards.ie/vbulletin/usercp.php, it shows only followed threads with unread posts in them.

Yeah, that's what I was referring to above and that's how I spotted a new post in this thread.

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#4 08-04-2013 09:46AM
Boards.ie: Danny

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You do know you have quite a few thread subscriptions, right?

For the record, the problem doesn't appear to be our end at least in this thread:
2013-04-08 10:19:22 1UP8EU-0003QO-5g <= no-reply@boards.ie U=www-data P=local S=2141 id=20130408091922.3991c75b4f4b@www.boards.ie 2013-04-08 10:19:23 1UP8EU-0003QO-5g => <muffler email> R=dnslookup T=remote_smtp H=gmail-smtp-in.l.google.com [173.194.78.26] X=TLS1.0:RSA_ARCFOUR_SHA1:16 DN="C=US,ST=California,L=Mountain View,O=Google Inc,CN=mx.google.com" 2013-04-08 10:19:23 1UP8EU-0003QO-5g Completed

The there is a record of you being sent an email at 10:19:23 this morning, the exact time of the post by 28064212 in this thread. As you can see it was completed, that means Google took control of the mail and accepted it from us. After that it's out of our control, check your spam folder or filters

Danny

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#5 08-04-2013 10:10AM

muffler

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Boards.ie: Danny wrote: »

You do know you have quite a few thread subscriptions, right?

Yeah, I get around

Boards.ie: Danny wrote: »

For the record, the problem doesn't appear to be our end at least in this thread:

That is indeed correct in relation to this thread.

Boards.ie: Danny wrote: »

The there is a record of you being sent an email at 10:19:23 this morning, the exact time of the post by 28064212 in this thread. As you can see it was completed, that means Google took control of the mail and accepted it from us. After that it's out of our control, check your spam folder or filters

I got an email at 10:46 saying there were 2 new posts. But there are other threads that Im not getting email notifications for.

Thanks for looking into this Danny and what I'll do is use this thread to post details of anything else that arises today or tomorrow.

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#6 08-04-2013 11:02AM
28064212

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Example from me: Didn't get an email for this post.
been more than 10 minutes so I don't think it's just delayed

definitely not in spam or otherwise filtered

I'm definitely subscribed for 'Instant' notification

I definitely visited the thread since the previous post

Thoughts? Was an email generated for me for that post?

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#7 08-04-2013 11:06AM

Boards.ie: Danny

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Nope, I've nothing for you at that time. Let me check which webnode that post was made on and make sure there's nothing funny with the MTA on it.

Danny

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#8 08-04-2013 11:07AM

muffler

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I got an email there regarding the post above so as Danny said there may not be anything wrong with this thread. It did take google 25 minutes though to deliver an earlier email I referred to above

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#9 08-04-2013 11:43AM

Boards.ie: Danny

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The webnode responsible for that post has no issues with mailing people, it's doing it all morning. However nobody subscribed to that thread received an email.

We'll do our best to look into this as soon as we can, if you have any more examples please post them here and we might be able to identify a pattern.

Danny

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#10 08-04-2013 04:01PM

28064212

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Another example: http://www.boards.ie/vbulletin/showthread.php?p=84045262. Same criteria as before, no email

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#11 08-04-2013 06:29PM

muffler

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Okay then.

No email notification in respect of post no.1120 in this thread which was at 17:36 this evening. Its now 19:29

Edit/ there was an earlier post at 16:53 which I didnt receive an email from either. Also just to clarify that the email account I use is for Boards only and nothing else so any notifications received cant go missing.

Edit 2/just after getting an email in respect of post no. 1121 which was only 2 minuted ago.

.

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#12 08-04-2013 06:43PM

28064212

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And again for me in the same thread as my first one, same poster too: http://www.boards.ie/vbulletin/showthread.php?p=84047937

Not sure if relevant (don't think it's been true in previous instances, but can't be certain), but both posters that I didn't receive notifications for have very low post counts

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#13 08-04-2013 09:20PM

28064212

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And another, this time from a poster with loads of posts, so post-count doesn't seem to be relevant: http://www.boards.ie/vbulletin/showthread.php?p=84050029

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#14 09-04-2013 08:23AM

28064212

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Again (on a talk to forum this time): http://www.boards.ie/ttfthread/2056714810/3#post84053316
and again: http://www.boards.ie/vbulletin/showthread.php?p=84054543

Boardsie Enhancement Suite - a browser extension to make using Boards on desktop a better experience (includes full-width display, keyboard shortcuts, dark mode, and more). Now available through your browser's extension store.
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#15 09-04-2013 11:02AM

muffler

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Its been 30 minutes since a post in this thread (no. 5) and no email notification

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#16 09-04-2013 11:02AM

28064212

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Another one: http://www.boards.ie/vbulletin/showthread.php?p=84058312

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Firefox: https://addons.mozilla.org/addon/boardsie-enhancement-suite/
Chrome/Edge/Opera: https://chromewebstore.google.com/detail/boardsie-enhancement-suit/bbgnmnfagihoohjkofdnofcfmkpdmmce

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#17 09-04-2013 01:11PM

Boards.ie: Danny

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Cheers guys, that's plenty to go on for now. We'll update when we have one for you - thanks for the assistance.

Danny

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Not receiving (some) email notifications

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