Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Horizon - Port Forwarding

  • 20-08-2013 3:42pm
    #1
    Registered Users, Registered Users 2 Posts: 4,154 ✭✭✭


    I've been reading mixed reports about port forwarding not possible on the new Horizon box.
    I need to forward some ports for security cameras, can anyone with a one confirm this is possible and working OK?


«1

Comments

  • Registered Users, Registered Users 2 Posts: 650 ✭✭✭Mister Gooey


    I've been reading mixed reports about port forwarding not possible on the new Horizon box.
    I need to forward some ports for security cameras, can anyone with a one confirm this is possible and working OK?

    Yes you can forward ports. UPC will not give you any technical support for this activity. I have forwarded ports for access to my NAS etc.


  • Registered Users, Registered Users 2 Posts: 4,154 ✭✭✭CathalDublin


    cheers thanks.
    I don't really fancy support from them anyway :)


  • Registered Users, Registered Users 2 Posts: 236 ✭✭jamesnp


    Yes you can forward ports. UPC will not give you any technical support for this activity. I have forwarded ports for access to my NAS etc.

    How do you actually do it?

    -jp


  • Registered Users, Registered Users 2 Posts: 3,044 ✭✭✭Wabbit Ears


    Log onto http://192.168.192.1/
    user admin
    pass admin

    at top click on advanced
    at left side click on forwarding
    put in ports and Internal IP address and protocol.

    for most users that will be the same port for both (FTP is 21, Webserver is 80, mail is 25 and 110 etc), the IP address of the machine on your network or your webcam IP etc and BOTH for protocol.

    Save and reboot (dunno if reboot is required)

    Now here is the pain in the a$$....

    There is something called WAN port reflection which allows you to put in your external internet address (www.whatismyipaddress.com will tell you what this is) from your internal network and for it to bounce you back into your router...Horizon doesn't do this


    So in order to test this you need to be on a second internet connection which is something most people don't have at home unless you use your phone or something.


  • Registered Users, Registered Users 2 Posts: 104 ✭✭eire_dd


    Hi, not to good at this stuff and could do with some help.

    I am trying to open a port for utorrent

    I have set the port in utorrent to 28670

    & in the horizon box set the following

    Public Port Range 28670
    Target IP Address 192.168.192.10
    Target Public Port Range 28670

    Protocol both

    Both PF portchecker is saying its still closed.

    any help would be appreciated


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 3,044 ✭✭✭Wabbit Ears


    There is no need to do port forwarding for utorrent... the ports are blocked by the firewall on your pc


  • Registered Users, Registered Users 2 Posts: 104 ✭✭eire_dd


    There is no need to do port forwarding for utorrent... the ports are blocked by the firewall on your pc

    Well the downloading was never as slow before I upgraded to horizon ???


  • Registered Users, Registered Users 2 Posts: 3,044 ✭✭✭Wabbit Ears


    ok, well port forwarding has absolutely and utterly nothing to do with your problem.

    Noone can tell you how fast your torrent were before horizon but on a wired connection there is absolutely no difference in the throughput between horizon and the standalone cable modems from what i can yell.

    Wireless is a completely different story but no one torrents over wireless.


  • Registered Users, Registered Users 2 Posts: 896 ✭✭✭nialler


    I do wabbit never found a difference, torrents max at around 4.5mbit a sec, normally takes about 6-7 mins for a show to download over wireless, 4.5gb movie took about an hour the other night.


  • Registered Users, Registered Users 2 Posts: 19 Blizzards


    Has anybody been able to do the portforwarding????I have been able to do it on a few different routers including upcs cisco but am stuck with the horizon.I am trying to access my cctv dvr from the wan , I can view it when on the lan but not the wan.I have filled in the
    public port range 8080
    target ip address(dvrs ip)
    target port range 8080
    protocol both
    save!
    I have filled in the dvrs ip in dmz host.When i check canyouseeme.org is says that the ports are open however when i try to access it i can not access the target ip address.There doesn't seem to be an option to lower the firewall.Any help would be great.I have also tried giving the ports a range like 8080-8081.


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 3,044 ✭✭✭Wabbit Ears


    Where are you when you check canyouseeme.org?

    If you are actually on your own network behind the horizon box this will not work.

    You need to try from a seperate internet connection to your horizon connection.


  • Registered Users, Registered Users 2 Posts: 19 Blizzards


    Where are you when you check canyouseeme.org?

    If you are actually on your own network behind the horizon box this will not work.

    You need to try from a seperate internet connection to your horizon connection.

    Yes i am inside the network when i check canyouseeme.org, I didn't think you could check it from outside the network as it only allows you to input your port numbers and automatically uses the house ip, however since i cannot get to my cctv's dvr i can only assume its not open or is been blocked.Any ideas where i am going wrong with the port forwarding?????Thanks for the reply.


  • Registered Users, Registered Users 2 Posts: 3,044 ✭✭✭Wabbit Ears


    You havent done anything wrong and it does work, I explained why above in post 5

    From inside your lan you cannot access using the external WAN Ip address as the router needs to support WAN port reflection which the horizon box doesn't do. Inside your network you need to use the Internal IP and port number and externally you need to use the wan IP address ( a DDNS host like Dyndns really helps).


  • Registered Users, Registered Users 2 Posts: 19 Blizzards


    You havent done anything wrong and it does work, I explained why above in post 5

    From inside your lan you cannot access using the external WAN Ip address as the router needs to support WAN port reflection which the horizon box doesn't do. Inside your network you need to use the Internal IP and port number and externally you need to use the wan IP address ( a DDNS host like Dyndns really helps).
    I can access the cctv's dvr when i am on the network using the internal ip and port but when i try it externally using the wan ip and port i cant.I was thinking it was the router and maybe the port wasnt open.
    My questions are-
    1.So am i right in saying you think i have the port forwarding done correctly?
    2.The only way to check if the port is open is to try and access it from an external network.you are saying i can't use canuseeme.org????? trying to avoid using a ddns(ie extra costs)


  • Registered Users, Registered Users 2 Posts: 896 ✭✭✭nialler


    Well my appleTV and Xbox streaming have all stopped working and it's frustrating the bejayziz out of me.

    N


  • Registered Users, Registered Users 2 Posts: 3,044 ✭✭✭Wabbit Ears


    neither of which have any association with port forwarding unless your trying to access your apple tv or xbox streams from outside of your own network.


  • Posts: 2,001 [Deleted User]


    I'm having the same issue, filled in correctly but its having no effect. Very frustrating.


  • Registered Users, Registered Users 2 Posts: 896 ✭✭✭nialler


    neither of which have any association with port forwarding unless your trying to access your apple tv or xbox streams from outside of your own network.

    Oh I understand that Wabbit completely, but with limited access on the Horizon box I cannot figure out why wireless clients can't see wired clients (xbox, appleTV). No problems with Xbox live or any NAT issues at all but all streaming services have ceased even though the necessary ports are open.

    Anybody know if I can turn off the router functions and just make it a gateway (ie modem) so I can hook up a new Netgear .ac router.

    I'll do some further investigating at the weekend.

    N


  • Registered Users, Registered Users 2 Posts: 19 Blizzards


    Nialler, where you able to open ports???can you see were i am going wrong in above posts or does that look ok???


  • Registered Users, Registered Users 2 Posts: 1,679 ✭✭✭MAJJ


    Hi Folks, just to share my experience, never did this before but did it with no issue on horizon box. Was able to open up FTP port and test remotely. Port forwarding on horizon worked no issue and I also needed to add some firewall rules )open ports) in Win 7.


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 19 Blizzards


    MAJJ wrote: »
    Hi Folks, just to share my experience, never did this before but did it with no issue on horizon box. Was able to open up FTP port and test remotely. Port forwarding on horizon worked no issue and I also needed to add some firewall rules )open ports) in Win 7.

    what port number did you open(wondering does it have to be 80???)???How did you test it remotely??was it by trying to access something???


  • Registered Users, Registered Users 2 Posts: 1,679 ✭✭✭MAJJ


    Blizzards, here's the steps that I took that worked for me. First time doing it so no doubt room for improvement and hope that helps someone.

    I use filezilla server on PC and filezilla client on laptop.
    Laptop connects via wireless to horizon and pc wired to horizon, so both on my LAN.
    From filezilla client on laptop connected to filezilla server on PC, using IP address of PC. As these are on LAN there are internal so start with 192. provided a windows user id and password and it connected but couldn't do much.
    On windows I shared a single folder with the userid I used for FTP and they worked.
    So the above was the start and the most effort.

    Next bit the external bit from easier they I thought, did a bit of reading on port forwards concepts and broke my cherry!

    First thing you next to know your exteral IP (which will change over time) it's starts with 80. To find via google from any machine connected with search term what ip and is shows up.
    In horizon I have ports 21 and 22 as public and target, the target IP this the 198. IP of the server.
    On the windows server, I opened up 21 and 22 in the firewall rules.

    From another network, so now external from my LAN, I FTP in using my public IP 80.xxx.xxx. with windows user id and password and it connected and all works well.


  • Registered Users, Registered Users 2 Posts: 19 Blizzards


    Thanks Majj for reply.i will try again tomorrow.


  • Registered Users, Registered Users 2 Posts: 19 Blizzards


    Ah finally i got it!!!I had it done the right way but for some reason it wouldn't open port 8080(maybe it was to high a number).I tried it with just 80 and it worked.Happy days


  • Registered Users, Registered Users 2 Posts: 1,679 ✭✭✭MAJJ


    Blizzards wrote: »
    Ah finally i got it!!!I had it done the right way but for some reason it wouldn't open port 8080(maybe it was to high a number).I tried it with just 80 and it worked.Happy days
    Nice one, Port 80 is for httpso that's the reason.


  • Registered Users, Registered Users 2 Posts: 1,679 ✭✭✭MAJJ


    Blizzards wrote: »
    Ah finally i got it!!!I had it done the right way but for some reason it wouldn't open port 8080(maybe it was to high a number).I tried it with just 80 and it worked.Happy days
    Nice one, Port 80 is for httpso that's the reason.


  • Registered Users, Registered Users 2 Posts: 3,044 ✭✭✭Wabbit Ears


    Blizzards wrote: »
    Ah finally i got it!!!I had it done the right way but for some reason it wouldn't open port 8080(maybe it was to high a number).I tried it with just 80 and it worked.Happy days


    If it worked for port 80 and not for 8080 thats because the service was operating on port 80 and not 8080.

    for future reference and if you are ever trying to figure out what port a an application is running do this

    Start>Search> Cmd (or start>run>cmd) and press enter or double click the icon to start a command prompt.

    In the window that comes up type:

    netstat -a -n -b | more

    Netstat just gives you network statistics

    -a lists the connections and ports
    -n says not to resolve the hostnames and just give the addresses ( A Lot quicker)
    -b tells you what the program is thats using the port

    | more ( "|" symbol is the one usually above \ on the keyboard, otherwise knows as "pipe") just means that the list will stop when a page is filled as if you have a lot of stuff running there will be to much detail for you to see it all.


  • Registered Users, Registered Users 2 Posts: 19 Blizzards


    I had the dvr(cctv) set for port 8080 and i had it working fine on the cisco router(with port 8080 open), just when i changed to Horizon it wouldn't work so i changed both router and dvr(cctv) to port80.Anyway it works fine now so i can rest easy.Thanks again for all your help


  • Registered Users, Registered Users 2 Posts: 896 ✭✭✭nialler


    Possibly something (remote web management) is running on the horizon box on Port 8080.


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 88 ✭✭postie


    You havent done anything wrong and it does work, I explained why above in post 5

    From inside your lan you cannot access using the external WAN Ip address as the router needs to support WAN port reflection which the horizon box doesn't do. Inside your network you need to use the Internal IP and port number and externally you need to use the wan IP address ( a DDNS host like Dyndns really helps).

    Is there any way of getting WAN port reflection to work on this device? I have cctv working and can see the cameras from an external network but as it's used as a baby monitor it would be great if it worked on our wireless in the house.


  • Registered Users, Registered Users 2 Posts: 3,044 ✭✭✭Wabbit Ears


    Wan port reflection doesnt work but if you use something like dyndns I wonder if you can add a hosts entry on the horizon box pointing to the local Ip address so when you're on the internal network the name resolves to the internal address and not the external address.


  • Registered Users, Registered Users 2 Posts: 88 ✭✭postie


    Wan port reflection doesnt work but if you use something like dyndns I wonder if you can add a hosts entry on the horizon box pointing to the local Ip address so when you're on the internal network the name resolves to the internal address and not the external address.
    Yes the cameras are on nwsvr.com which is a DDNS. I couldn't see how to do what you suggested though. Can you give me instructions?

    Thanks

    P


  • Registered Users, Registered Users 2 Posts: 19 Blizzards


    Postie, if you just use the ip address of the device and port number when you are at home and the house ip and port when you are not.Are you typing it into the address bar or using software for your cctv or accessing on an app?


  • Registered Users, Registered Users 2 Posts: 4 BrianK52


    Yes you can forward ports. UPC will not give you any technical support for this activity. I have forwarded ports for access to my NAS etc.


    How did you get this to work? I am having problems and the premium help line wasn't able to help me.

    Thanks


  • Registered Users, Registered Users 2 Posts: 3,044 ✭✭✭Wabbit Ears


    whats the problem you are having?. I have mail, Ftp and webcams setup and all work perfectly and quite literally all Ive done is setup the Ip address of the machine running these and the port number and thats it.

    Practically everyone who has problems setting it us is doing the same thing, trying to use the external address on the internal network to test.


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 4 BrianK52


    i've gone to Advanced-PortForwarding

    Public Port Range Target IP Address Target Port Range Protocol Delete

    4200 192.168.192.6 4200 BOTH


    So I want anything on port 4200 to be forwarded to 192.168.192.6:4200


  • Registered Users, Registered Users 2 Posts: 3,044 ✭✭✭Wabbit Ears


    ok, so it will do that, HOWEVER, if you try testing it from your internal network using the WAN Ip address it will appear to fail.
    Inside your home you need to use the 192.168.192.6:4200 address. Externally, as in a completely separate internet connection, you can use your WAN address xxx.xxx.xxx.xxx:4200


  • Registered Users, Registered Users 2 Posts: 4 BrianK52


    ahh, the penny has dropped. I'll try that tomorrow.

    Much Thanks


  • Registered Users, Registered Users 2 Posts: 4 BrianK52


    That worked from outside my network alright. It kinda makes sense in that if you could use the address that the outside world knows you as, you could end up forwarding to yourself. Anyway thanks again.


  • Registered Users, Registered Users 2 Posts: 383 ✭✭Svetti Arss


    Just got the horizon box and trying to setup port forwarding. The horizon is listening on port 80 but only display a blank page in the browser "<html><head></head><body></body></html>" has anyone seen this?


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 3,044 ✭✭✭Wabbit Ears


    sorry, what port forwarding are you trying to do and what URL is giving you that page issue?

    80 is the default http port so the box actually uses its own internal IP and port 80 for its web gui.


  • Registered Users, Registered Users 2 Posts: 383 ✭✭Svetti Arss


    sorry, what port forwarding are you trying to do and what URL is giving you that page issue?

    80 is the default http port so the box actually uses its own internal IP and port 80 for its web gui.


    I'm trying to forward port 443 from the wan interface on the horizon box to an internal device on my home network.

    I can connect to http://192.168.192.2 but all i get is a blank page regardless of browser or device. Thanks


  • Registered Users, Registered Users 2 Posts: 3,044 ✭✭✭Wabbit Ears


    http://192.168.192.2 is a LAN Ip address so port forwarding has nothing to do with trying to access that URL.

    Its would also be odd that this device has .2 as its address unless it was the first device ever to connect to it or youv'e set that statically, as a rule of thumb devices that you want to connect to internally shoudl have a static IP and start somewhere around 192.168.192.100 or so. So I guess is what Im saying is make sure whatever youre trying to connect to has that address.

    Anyways, i digress

    Typing http://192.168.192.2 is actually really http://192.168.192.2:80, with 80 being the default port fro http, https (secure http) is port 443 so you want to be typing https://192.168.192.2 or https://192.168.192.2:443

    If you want to contact that device from outside your network you woul point 443 to the internal IP of that device 192.168.192.2 443 both (tcp and udp) and to test you would need to use a completly seperate connection from OUTSIDE your horizon network. Since wan port reflection is not supported you CANNOT test it on using teh WAN IP address on the LAN.


  • Registered Users, Registered Users 2 Posts: 383 ✭✭Svetti Arss


    Ok. Forget about the port forwarding for a minute. The problem I have currently is that I can connect to the horizon box on port 80 with a browser but the webpage is empty.

    "Create network" assigns the ip address 192.168.192.2 to the private interface on the box. I can connect to 192.168.192.2 with a browser but get a blank page.

    "Join home network" gets an ip address (192.168.0.120) from my home dhcp server. I can then connect to 192.168.0.120 with a browser but again get a blank page.

    I have used 2 laptops, an android phone different browsers and still get a blank page. I know what port forwarding is and how it works my problem is more basic than that.

    Many thanks..


  • Registered Users, Registered Users 2 Posts: 3,044 ✭✭✭Wabbit Ears


    To get into the boxes web interface its 192.168.192.1 admin/admin..

    Could have just asked that in the first place :)


  • Registered Users, Registered Users 2 Posts: 393 ✭✭Dickmcsavage


    Hi all,

    I've been having problems forwarding ports myself and I can't see where I'm going wrong so I'm hoping someone here can help.

    Firstly, I set my static IP to 192.168.192.100. The subnet mask to 255.255.255.0. The gateway to 192.168.192.1 and the DNS server to 192.168.192.1

    From there I went into the UPC WebApp by typing 192.168.192.1 into my browser. Once logged in I went to Advanced -> Forwarding. I entered 7777 in both the public and target range and set 192.168.192.100 as the target IP address. I set the protocol to both. I then pressed save and rebooted the horizon box.

    I then checked what my external IP address which was 109.xxx.xxx.xx

    I then went to http://www.yougetsignal.com/tools/open-ports/ on my phone (using 3G rather than my home's wireless connection) and entered that public IP into the remote address field and entered 7777 into the Port number field and pressed Check. Unfortunately it is telling me that the port is closed.

    Can anyone here see what I am doing wrong?

    Cheers!


  • Registered Users, Registered Users 2 Posts: 10,974 ✭✭✭✭28064212


    Is it working internally? Is port 7777 listening if you check it from your network?

    Boardsie Enhancement Suite - a browser extension to make using Boards on desktop a better experience (includes full-width display, keyboard shortcuts, dark mode, and more). Now available through your browser's extension store.

    Firefox: https://addons.mozilla.org/addon/boardsie-enhancement-suite/

    Chrome/Edge/Opera: https://chromewebstore.google.com/detail/boardsie-enhancement-suit/bbgnmnfagihoohjkofdnofcfmkpdmmce



  • Registered Users, Registered Users 2 Posts: 393 ✭✭Dickmcsavage


    I typed netstat -a and can see activity on that port. I'm assuming that means it open?

    2u56pz9.jpg


  • Registered Users, Registered Users 2 Posts: 10,974 ✭✭✭✭28064212


    I typed netstat -a and can see activity on that port. I'm assuming that means it open?

    2u56pz9.jpg
    Definitely seems like it's listening. Is there a firewall on the .100 machine? Might be blocking inbound connections

    Do you have another windows machine on the network? You could install Advanced Port Scanner and see if port 7777 is accessible from another machine

    Boardsie Enhancement Suite - a browser extension to make using Boards on desktop a better experience (includes full-width display, keyboard shortcuts, dark mode, and more). Now available through your browser's extension store.

    Firefox: https://addons.mozilla.org/addon/boardsie-enhancement-suite/

    Chrome/Edge/Opera: https://chromewebstore.google.com/detail/boardsie-enhancement-suit/bbgnmnfagihoohjkofdnofcfmkpdmmce



  • Registered Users, Registered Users 2 Posts: 393 ✭✭Dickmcsavage


    I'm using Windows 7 Firewall and have 2 inbound rules created for port 7777: one for TCP and the other for UDP.

    Unfortunately I currently don't have another windows machine to test the port from there but maybe I'll get a lend of a laptop and give it a go.

    Thanks for your help by the way!!!


  • Advertisement
Advertisement