I just got scammed .. what can I do??

crx=== · 06-02-2015 09:05PM #1

Just purchased running shoes from a eu online shop in Switzerland for €132, looked perfectly ligit. I was a bit concerned when it looked for credit card payment and not PayPal.I was really looking for these runners .
Once payment was made I checked my email and discovered a payment was made to fristpay. com, and it said ir would appear as 'IOOP DAHU CAKK' on my credit card.
I know I've be scammed. O2 money account has had €140 sent as payment. IS THERE ANYTHING I CAN DO?????

Paulw · 06-02-2015 09:10PM

Firstly, Switzerland isn't in the EU.

So, you would be liable for import duty on your purchase.

If there is a problem, you should be able to do a chargeback on your credit card. They may require you to wait a certain number of days for delivery though.

crx=== · 06-02-2015 09:20PM

Paulw wrote: »

Firstly, Switzerland isn't in the EU. So, you would be liable for import duty on your purchase.

If there is a problem, you should be able to do a chargeback on your credit card. They may require you to wait a certain number of days for delivery though.

I know I was stupid. .just was looking really hard for these runners due to leg problem.
For anyone else the site was www.kotini.eu ..too good to be true.
How does charge back work? Does it matter that it was with an O2 money card?
Thanks.

dusty207 · 06-02-2015 09:22PM

Think the o2 card is a debit card so no comeback there?

Paulw · 06-02-2015 09:22PM

http://www.consumerhelp.ie/chargeback

crx=== · 06-02-2015 09:30PM

Paulw wrote: »

http://www.consumerhelp.ie/chargeback

Can they make other charges to the card as they possibly have card number /expiry/ccv?
I have only €50 left in there.

CJhaughey · 06-02-2015 09:34PM

With a consumer help address listed as juney.service@hotmail.com its pretty suspect.
http://www.kotini.eu/contact_us.html

looksee · 06-02-2015 09:35PM

I just had a look at the site and it looks ok. I would not pay by credit card to anyone online unless I was personally aware of exactly who they are. But you used a money card so that should help.

You will have to wait and see what happens. Was there some sort of CC charge to account for the missing €8? Why are you so sure you have been scammed?

In order to check that website I had to remove the .kwww from the url you provided, and presumably fristpay should have been firstpay. Hopefully you managed to put in your address and information more accurately!

crx=== · 06-02-2015 10:08PM

looksee wrote: »

I just had a look at the site and it looks ok. I would not pay by credit card to anyone online unless I was personally aware of exactly who they are. But you used a money card so that should help.

You will have to wait and see what happens. Was there some sort of CC charge to account for the missing €8? Why are you so sure you have been scammed?

In order to check that website I had to remove the .kwww from the url you provided, and presumably fristpay should have been firstpay. Hopefully you managed to put in your address and information more accurately!

No it's fristpay.com ...
Sorry for other mistakes. .typing from a smartphone.
Details of email received :
Web
more
Primary
Order paid successfully notified!
Automatic@fristpay.com
to me
1 hour agoDetails
Dear ××××@gmail.com:

You have transferred 132.97 EUR to kotini.eu.

The order details are as follows:

Order No.: 3MLJ-bb4838ll-fp42
Seller website: kotini.eu
Payment Date&Time: 2015-02-07 04:04
Amount: 132.97 EUR
Payment No.: YKF1502070402340247

Note:
Due to the foreign exchange rate, the amount displayed on your statement might be a little bit different from the real price.
Please note "IOOP DAHU CAKK" will be displayed on your credit card statement instead of the website from which you purchased the mentioned product.It's just used for sending bill statement by the seller's payment processor as a tool.

Should you need any further assistance, please don't hesitate to contact our Customer Services department at service@fristpay.com
Tel: +86-020-36483971
Fax: +86-020-36483971
E-mail: service@fristpay.com

maggiepip · 06-02-2015 10:29PM

I don't understand how you're so sure you've been scammed? Am I missing something obvious? If so would you mind explaining as I might learn something !

looksee · 06-02-2015 10:30PM

Just googled fristpay and indeed they are very suspect. Check them out yourself. It does not appear that there is any fraud cover on the 02 money card, so you can only wait and see what happens. Contact 02 and see if you can cancel, but its a long shot.

Use the remaining 50 on your card, and don't top it up. It may be an expensive lesson in doing business on line. Just don't deal with businesses that do not use Paypal.

Hope it works out for you.

vandriver · 06-02-2015 11:04PM

I googled juney service and got this....

https://ie.trustpilot.com/review/diyhomesales.co.uk

Looks like a scam.

slimjimmc · 06-02-2015 11:14PM

Moved to Online Buying

uck51js9zml2yt · 06-02-2015 11:38PM

https://www.google.ie/search?q=fristpay.com&ie=utf-8&oe=utf-8&gws_rd=cr&ei=M1DVVLjmDo_taPG1gtAF

putting in the URL gave me these results. not looking good OP.

allthedoyles · 06-02-2015 11:48PM

You can google Paypal scam , and you will get startling results too.

I don't see anything at this stage to worry about .

OP should have O2 money card protection , and be able to cancel the contract within 14 days .

OP should also contact the sellers and ask for shipping details / tracking number

crx=== · 07-02-2015 09:08AM

allthedoyles wrote: »

You can google Paypal scam , and you will get startling results too.

I don't see anything at this stage to worry about .

OP should have O2 money card protection , and be able to cancel the contract within 14 days .

OP should also contact the sellers and ask for shipping details / tracking number

Thanks for the advice, I'll do that now.
Do you think I need to cancel my 02 money card ?

vandriver · 07-02-2015 09:30AM

What legitimate website has a mixture of languages?
No address or telephone number?
No logo just an URL?
Mention of an unrelated website in the small print?

crx=== · 07-02-2015 09:59AM

vandriver wrote: »

What legitimate website has a mixture of languages?
No address or telephone number?
No logo just an URL?
Mention of an unrelated website in the small print?

Can't believe I've been so foolish. A hard lesson learned. I never thought I'd get caught so easy.

Mesrine65 · 07-02-2015 04:35PM

Doesn't look good OP...

http://www.scamadviser.com/check-website/www.kotini.eu

vandriver · 07-02-2015 05:31PM

If you check here,there is a name phone number etc

http://www.eurid.eu/en/whois-search

vandriver · 07-02-2015 05:55PM

http://www.ruckzuckfit-rt.de
Www.wlmbackup.de

Are 2 other websites associated with the email address of the person who owns kotini.EU

Oh,and an ugg boots store and an Italian timberland shop!

crx=== · 07-02-2015 08:13PM

vandriver wrote: »

If you check here,there is a name phone number etc

http://www.eurid.eu/en/whois-search

Tried already. .no luck. It's definitely of Chinese origin .. but the server their using is showing as European. Somewhere in central eu. Can't believe it's been going on so long. Check fristpay on scam advisor

crx=== · 17-02-2015 09:25PM

20150217_175802.jpg

Well I got my Brooks running shoes today!! The worst copied Asics runners I've ever seen.:mad:
Even the tongue of one of the shoes were stitched to the side of the shoe. !!
About 2 sizes too small.
This is unbelievable !! How can they get away with this?
I've raised the issue with o2 money who have been excellent service, and are opening a Visa dispute. We'll see how it goes.

maggiepip · 17-02-2015 10:05PM

Do they not even match? !!!!

crx=== · 17-02-2015 10:56PM

maggiepip wrote: »

Do they not even match? !!!!

Yeah. .that's one of each, but they might as well be hats.
I've emailed back for a return address. .The ball is in their park now on what may happen next.
Why even bother wrap up that junk and send it by courier? ?

maggiepip · 17-02-2015 11:14PM

Theres obviously some train of thought that you're getting something for your money, maybe it makes them feel better! Hope you get some justice. Rotten to have that happen.

Frank101 · 24-03-2016 05:18PM

I just said I'd say, the same thing happened to me with fristpay. As might have been the case with the OP, I don't recall seeing any mention of fristpay when making the actual payment. Presumably these illegitimate websites have a deal with fristpay. I paid with card and am not sure if the money has gone through yet. It was via clothing website churchillphoto.co.uk.

I was aware beforehand that because the site wasn't a well known one, that it might mean they'd likely be fraudulent. I made a lazy attempt to verify this with google and didn't hear anything bad. And when the scam advisor website gave a good rating, it was all I wanted to hear.

scamadviser.com

But as shown with the scam advisor, this website does seem to have a real address, etc. Since churchillphoto.co.uk is British website, it might be possible to report them some how.

Strange stuff

Nody · 24-03-2016 09:15PM

Seeing that this was over a year ago I think things are settled one way or the other by this stage.

crx=== · 04-05-2016 11:08AM

Nody wrote: »

Seeing that this was over a year ago I think things are settled one way or the other by this stage.

Well nothing came of it. I contacted O2 raised the complaint and had it refered to Visa, with the promise of a 6 week answer. Contacted 02 up to 2 months after with no results. Waste of my time. These guys a making some money from a scam where finance houses protect them!

FobleAsNuck · 04-05-2016 11:59AM

No, it's the ignorance of people providing them with their financial details what protects them.

crx=== · 04-05-2016 11:00PM

FobleAsNuck wrote: »

No, it's the ignorance of people providing them with their financial details what protects them.

Thanks for the wisdom. ..must be great to be you.

I just got scammed .. what can I do??

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