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Amazon Prime - 2 day delivery promise complaint

  • 12-03-2019 10:55AM
    #1
    Hogzy
    Registered Users, Registered Users 2 Posts: 7,544 ✭✭✭


    Is anyone else finding that Amazon is missing their 2 day delivery target for prime members?

    I remember signing up to Prime last year with the promise of anything sold and dispatched by Amazon being delivered within 2 working days. I have placed over 20 orders in the last 8 months and only 3 of them have been delivered within 2 working days, most took between 4 and 5 working days to arrive. Now I can understand November and December being hectic and to be honest its down to the courier companies to deliver the merchandise but Amazon shouldnt be making commitments if they cannot stick to them.

    Free super saver delivery was as quick (slow) as this.


Comments

  • #2
    Tails142
    Registered Users, Registered Users 2 Posts: 2,120 ✭✭✭Tails142


    The last couple of weeks I have been placing orders on Friday and receiving them Monday morning, so no problems here.

    From Black Friday in November and on into January things went haywire, I think the weather caused a problem.

    I remember one of the couriers saying something a storm held packages vack in the UK and then all of a sudden there was a backlog of a million packages or something.

    To be honest I think Prime causes a lot of this problem, as some of the items I order are ridiculous and most of the time they come separate. I ordered standard duracell batteries at Xmas, Aa, Aaa, c, d, they all came on separate packages and I think they must have been airmailed to me I got some of them so fast? How does it even make sense for them to be selling that type of thing, and they were still cheaper than buying local.


  • #3
    Hogzy
    Registered Users, Registered Users 2 Posts: 7,544 ✭✭✭Hogzy


    Tails142 wrote: »
    The last couple of weeks I have been placing orders on Friday and receiving them Monday morning, so no problems here.

    I placed an order at 8am on Monday morning and it still has not despatched and Amazon are giving an estimated delivery date of Friday. :mad:


  • #4
    my3cents
    Closed Accounts Posts: 9,764 ✭✭✭my3cents


    When that happens to me I grin rub my hands together, get on to Amazons web chat and get another free month of Prime :D

    Edit> I noticed that there are a mounting number of prime items that are "Longer delivery than typical Prime items". You have to read all the text in the price box at the top left of the screen and its easy to miss.


  • #5
    maximoose
    Registered Users, Registered Users 2 Posts: 9,210 ✭✭✭maximoose


    my3cents wrote: »
    When that happens to me I grin rub my hands together, get on to Amazons web chat and get another free month of Prime :D

    Yep, I've got at least 4 free months and a couple of £5 credits


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