Topped up with wrong mobile network via ptsb online banking

Thank you for donation please comeback again ! P.S. on payg chances to get money back very slim.

Eir won't have received your money if the number inputted doesn't exist on their network how can they have? Also I don't know why comreg would get involved in something that was clearly your own error

With Aib if this same scenario happens the money comes back to your account within 60 days automatically have you asked pstb if this may be the case with them?

Your number doesn't exist on Eir a direct topup from any bank goes straight to the customers prepay account not Eir's bank account so Eir definately do not have your money not sure why you'd believe an Irish bank over an Irish service provider both are as bad as each other for passing the buck tbh.

Yes the money has left your account and PTSB can see that it was paid to Eir but that's as far as it goes it cannot get applied to any account as your number is not with Eir and it will bounce back to your bank account usually within 60 days

What will you be claiming in the SCC? The mistake was clearly yours.

Bit harsh on the OP.

Of course he is entitled to money back.

Simple honest mistake.

The technology is there to make life better not worse.

The op bought something he can’t use though, that is not the fault of the service supplier anymore than if you booked a flight to the wrong destination or on the wrong date. In the examples you gave, the fault lies with the retailer/service provider, in the op’s case it is the consumer who made the mistaken purchase.

It was a payment in error to a company he has no business relationship with. Immediate refund is appropriate response.

1. PTSB have no idea what phone numbers are on which networks so they can't prevent this from happening. that is down to the user
2. You have no idea if they were given the opportunity to confirm the details
3. As others have said the money will probably bounce back into the account. Eventually.

Selecting the wrong provider is down to the user. you are expecting a lot from PTSB to implement a check for the provider against the number. and that is even assuming that the providers would make this information available. it is the same if you buy a topup in a shop. If you ask for the wrong provider then you wont get a refund from the shop.