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message from ebay loss prevention dept

  • 13-09-2008 07:46PM
    #1
    Tabitharose
    Registered Users, Registered Users 2 Posts: 940 ✭✭✭


    Dear ****,

    We'd like to let you know that eBay has ended an item you were bidding on due to issues relating to the seller's account. For privacy reasons we can't tell you exactly why we ended the seller's listings.

    As eBay removed the item, you are no longer obliged to send payment for it. Please don't send money or respond to any emails from the seller of this item:

    ****

    If someone asks you to continue with the purchase outside of the eBay platform, we strongly recommend you ignore the request. Purchases made outside of eBay aren't protected by our Feedback system or buyer protection services.

    If you have already paid for the item, we suggest you take steps to stop your payment if possible. If you sent a cheque or your credit/debit card information, contact your bank. If you paid for this item using cash, MoneyGram or Western Union transfer, we recommend that you contact your local police as soon as possible. Retain any emails you exchanged with the seller as the police may need them in order to investigate further. eBay will gladly help the police with their investigations if needed.

    If you've sent payment but haven't received the item, please wait a reasonable period of time for delivery. If you don't receive the item, please let us know. You can contact us from any eBay Help page.

    For additional information about buying and selling safely on eBay, please visit our Safety Centre by copying the following link into a new browser window:

    http://pages.ebay.co.uk/safetycentre

    As always, our goal is to keep eBay a safe and reputable place to buy and sell. If you have any questions please do not hesitate to contact us.

    Regards,

    eBay Trust & Safety


    I bought 2 items, and paid by paypal - the items are not appearing in my ebay under items won any more.... my question is - I've not received the items yet (this could be down to the post - I wasn't really expecting to receive them until next week) what should I do.... wait another week before doing something or what...

    Thanks :D


Comments

  • #2
    Little Miss Cutie
    Registered Users, Registered Users 2 Posts: 1,194 ✭✭✭Little Miss Cutie


    Hi

    This has happened to me a number of times recently, one of the items I hadn't gotten contacted ebay and paypal and eventually got a refund.

    I am getting worried though as to why they keep removing items and sellers!


  • #3
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    Start a Paypal dispute and escalate to claim. eBay have removed the listing for some reason, likely the seller is a fraudster or in some way dodgy, so you need to start looking for your money to be refunded ASAP. Otherwise, you may loose it and never receive the item you bought.


  • #4
    HarryD
    Closed Accounts Posts: 913 ✭✭✭HarryD


    Happened me after I won an item and had received it no probs..
    weird !


  • #5
    Nody
    Moderators, Category Moderators, Arts Moderators, Business & Finance Moderators, Entertainment Moderators, Society & Culture Moderators Posts: 18,474 CMod ✭✭✭✭Nody


    HarryD wrote: »
    Happened me after I won an item and had received it no probs..
    weird !
    I've had it happened on several occasions and always got the item. The reason for removal don't need to be fraud in the sense of someone taking the cash and running but also can be if a item is not intended to be sold in Europe (parallel import of Asian DVDs etc.), said to be shipped from Europe but comes from Hong Kong etc.


  • #6
    Tabitharose
    Registered Users, Registered Users 2 Posts: 940 ✭✭✭Tabitharose


    thanks all - I've opened a paypal dispute as there is still no sign of the postman delivering - the items I bought were personalised pillows :confused:


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  • #7
    sunny2004
    Registered Users, Registered Users 2 Posts: 2,538 ✭✭✭sunny2004


    Tabitharose wrote: »
    thanks all - I've opened a paypal dispute as there is still no sign of the postman delivering - the items I bought were personalised pillows :confused:

    How do you sleep at night ;)


  • #8
    Musha
    Closed Accounts Posts: 497 ✭✭Musha


    sunny2004 wrote: »
    How do you sleep at night ;)

    LOL :D


  • #9
    Tabitharose
    Registered Users, Registered Users 2 Posts: 940 ✭✭✭Tabitharose


    :D hehe


  • #10
    Tabitharose
    Registered Users, Registered Users 2 Posts: 940 ✭✭✭Tabitharose


    just a quick update - thanks to jor el for your advice - I got my money back yesterday as a result of the paypal dispute :D


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